I started my journey with Sterling Law Back in January of 2020. Worked with Tristan Eagon for a alittle over a month until she went on maternity leave. That Is when Tobias Kinsler stepped in to oversee my case. After Tristan came back, Toby decided to stay on my case and represent me through it all. Im not going to lie, it was a rough case. Alot had happened and co-parenting was nowhere in site for the other side. After multiple failed attempts to agree, and falling back farther and farther, Toby managed to save the day and avoid us from going to trial and spending thousands more dollars I couldn't really afford. If your looking for a lawyer that will literally GET IT DONE and knows truly what is BEST, I suggest consulting with him. Regardless, his law firm is great to work with. And I would give 10/5 stars if I could, because even though it was nerve wracking and exhausting, I got everything I wanted and some. _x000D_
God bless you! You definitely are a lawyer for a reason. You have blessed my family with abundance with this order and I cannot thank you enough.
I was initially hesitant about using a law firm located more than 3 hours away from the county where I reside: however, after interviewing 4 different attorneys, I decided to go with Toby Kinsler in Madison because of what he had to say about my case. I don't know how he did it, but he manage to negotiate with my ex wife's attorney and provide me with a much better outcome than I would have ever expected in my divorce. It seemed as though Toby knew all of the angles of attack and how to implement them. I believe that his former experience as an educator really served as an advantage in how he approached my case. He was a good friend to me throughout the hard times in my divorce and a calming force — almost as though he was in part a practicing marriage counselor. I am so glad that I selected Toby!
Very informative and kind
I thought I could get thru my divorce without any assistance but when things started to get hairy on final divorce/contempt I contacted Sterling Law and spoke with a representative named Zach and he helped me get connected to a lawyer to help with final paperwork to make sure everything was correct. When I did coaching session with attorney she was very informative and understood my concerns and helped me with paperwork. I'm very grateful for Sterling Law and would recommend them and use them again if I have any questions… Thanks for all your help.
Informative Workshop…left me hopeful
The decision to get a divorce is never easy but with the right guidance and information you can at the very minimal feel prepared for the process. I attended a workshop this evening presented by Tiffany Biedermann and she was beyond patient, knowledgeable and honest. She took the time throughout her presentation to answering all my questions. The presentation was very thorough and helped answer some questions that were very important to me. Thank you Tiffany!
Shannon went above and beyond
Shannon went above and beyond in helping me through a very difficult time in my life. She was responsive, professional, and compassionate, among so many other things. She was always able to put my mind at ease and answer any questions I had. Truly a nice person!
Trust is earned.
Attorney Shannon helped me navigate a very dark, difficult and unexpected time in my life. Though I found it difficult to place my trust in anyone, she in the end won my trust. She provided good advice throughout the waiting period for my divorce and nudged me to try mediation to settle our divorce case despite my reluctance to do so, because she was confident it would be helpful in my case. She was correct, we were able to settle much earlier than I anticipated, in what likely would have been a contested divorce. I would recommend Attorney Shannon for any family law case. She is calm and cool, guiding you through the quagmire, but lets you make your own informed decisions. A good lawyer to have in dark times!
Clear, concise and efficient.
I hired Robert Keenan to assist with a child support modification. It was the first time I had had my decree reviewed since it was final seven years ago. Robert very clearly explained the process, recommended strategies and was very forthright with pros and potential cons of various paths forward – making the decision-making process simple for me. He is incredibly knowledgeable about family law and has a good feel for the strategies of other local attorneys in family law. I would very highly recommend considering Robert for your family law needs.
Amazing attorney' and law firm.
The process of the divorce was as painless as possible. Robert Keenan was very informative and worked to get through the process quickly. I would suggest this law firm and Robert to anyone going through what I did. Even after the final and closing of my case, they still help out with any type if information I needed personally or information sent to another party. And I might just add the the info that I needed was sent not within day's but within the hour. Thatnk to Robert and the entire staff for supporting me throughout my divorce and after.
Nikole Messerschmidt from Sterling is Amazing
I had the privilege of working with Nikole Messerschmidt. I was referred by a co-worker and am so grateful. My divorce took longer than I would have liked, but that was mainly due to my ex dragging his feet. Nikole stayed in constant contact with me and was transparent in everything that was happening. I truly felt like I had an ally and friend supporting me through this process that was very new to me. She was down to earth and was aware and compassionate to what I needed during this process. I am now happily divorced and would definitely recommend her to anyone who had to go through this process. Thank you for everything Nikole
What I thought was going to be a simple document signing that I could do on my own turned into a nightmare. Michelle did a great job negotiating with my X's lawyer who was just as much of a procrastinator as my X was. The end result was as good as I could expect under the circumstances when working with unreasonable people on the other side._x000D_
Michelle was professional, responsive, and informative. She always answered her phone when I called, and returned emails , and texts very quickly when I had questions. I would highly recommend Michelle.
Made a appointment for consultation
Made a appointment for consultation paid for appointment. Had high hopes after reviewing the website and other reviews. Waited for the phone call from the attorney but no one called. Finally received a call hours later from the attorney who was on vacation. Nice. We will find another firm.
Nothing has been done to summarize
I hired this firm in early March of 2020 to amend my child support. I‚Äôve called and e-mailed seeking some sort of status report. Nothing. No response to emails. Three months goes by and I receive an email from a founding partner, thanking me for hiring them. In this email, this founding partner asked me to grade their performance. Laughable. How can I be expected to grade ZERO results? Can‚Äôt answer an email. Can‚Äôt keep me up to speed and perhaps explain why I‚Äôm still paying child support on a child who graduated a FULL MONTH AGO. I hired this firm in MARCH. To date, it‚Äôs close to a full FOUR months since I signed their e-documents…and nothing. Will I get back the four (so far and counting)overpayments on my child support? I doubt it but I shouldn‚Äôt have made any overpayments at all if this firm were doing or had done what they were hired to do. Grade: F for fail and I for miserably incomplete. I‚Äôd like either my full $1500 returned to me or for this law firm to finally do what they were prepaid to do. Theirs no option for zero or negative stars so they, by default, get one sad star.
Great Service and professionalism
I was informed correctly and promptly regarding the whole process. This company is excellent for persons who are extremely busy and need attorney services.
5 Stars For A ‘Diabolical Genius' In Law!
Jessica Naples is my lawyer in a very complicated divorce case. She has always been very responsive to me. She has digested through enormous amounts of information to identify & work away on the core issues of my case. When we hit obstacles she proved herself to be a ‘Diabolical Genius' who came up with a creative customized legal solution out of thin air for me! She is driven, she took additional measures that were at times laborious for her, but steps that made a real difference in my case. Throughout my case, I always felt Jessica to be a sharp, empathetic lawyer with integrity who has proven herself with the desired results!
HORRIBLE TO WORK WITH
We called for someone to help us with some legal info we had no idea how to get. A consultation was set up for that night at 6:00 with Jeff Morrell. This time came and went. At 6:10 I called and got an answering service that said someone would call back soon. At 6:25 I called again and got the same response. Needless to say we never received a call, but they made sure to take the $150 off my card beforehand. I called in the a.m. and was told by Jonathan that this never should have been scheduled as a consultation…it should have been a coaching session that was actually $350 up front. He also mentioned he did not think we were a “good fit” for this law firm. Funny when you have legal issues that a LAW FIRM wouldn't be where you would turn. I would ABSOLUTELY NOT RECOMMEND this firm to anyone. The run around was crazy and very frustrating.
REAL legal assistance
Jeff M was able to help out my case in a matter that was quick and clear. The information that he delivered was free of all legal mumbo-jumbo and presented in a manner that was understandable. His personality made working with him enjoyable and again he used our time wisely and closed my case in a timely fashion. He was also available to get ahold of in all ways of communication. He wasn't ever too busy and always made my case seem like it was first priority. Highly recommend this law firm for any of your future needs.
I would highly recommend Hannah McKinney Kingrey to anyone as their attorney. Hannah is very professional, knowledgeable and caring. She guided me through my divorce process and answered all of my questions. She went above and beyond my expectations. I am truly grateful for her effort and dedication to my case.
Hannah was beyond helpful!
Hannah represented me in my divorce. My case was more complicated than it appeared on paper, but she did not display frustration. She is an extremely knowledgeable attorney who also understands the personal aspect of family law, balancing professionalism while showing she understood the emotional toll the process was taking on me. I was treated like an individual, not just another client. Hannah (and Danielle, her paralegal), were very responsive to all communication, both phone calls and emails. I was given several options of how to proceed along the way and Hannah was patient and listened to my needs. She provided excellent and realistic advice ‚Äì not just telling me what I wanted to hear, but what I needed to hear. A huge piece which alleviated some of the stress of this difficult process was the very fair, transparent retainer agreement. There were no surprise bills, which gave me time to make a well thought-out decision and not feel rushed. I do not know how I would have made it through this whole process without having Hannah as my attorney.
Personal and Professional
Our Attorney Hannah Smet is very professional and personable when came to working through case details. She is an outstanding attorney and would recommend her to anyone without hesitation. With her current work load she always found time for us to discuss our case, Compassion and clear communication of what our next steps would be through the completion of our complex case.
So far she is doing a great job of keeping me informed. Even though she was given my case after about 9 months. She was up to speed in no time. With attorney Smet things are moving forward. Thank you for your time and effort.
Excellent help for my divorce
Attorney Hannah Smet has been helping me with my divorce and she has given me full attention when I need her and she‚Äô has been very knowledgeable about how to handle my divorce issues with my ex husband. I appreciate her ability to pay attention to the details and fight for my best interest! I am very glad I retained her as my attorney. She works hard and is a tough attorney in court! Thank you Hannah!!
So grateful Attorney Smet was there for me!
Attorney Smet is simply amazing. She is always calm and realistic. She stands up for me in ways I would never have known to do. Extremely professional and very prompt. I could not have made it this far without her. Highly recommend her.
Attorney Hannah Smet did a wonderful job guiding me through the legal process. This was my first experience that required hiring an attorney and I could not have felt more at ease in a difficult situation. Attorney Smet made me feel comfortable that we were proceeding appropriately and that she had my best interest in mind. I would recommend working with her as she was very knowledgeable.
The most dedicated and persistent attorney out there!
Hannah Smet has went above and beyond with our family law case. She has been with us step by step through what we thought would be a simple custody case that quickly turned into a never ending nightmare. Every turn our case took, Hannah was knowledgeable on what to file next. She appeared with us in court when needed and continued communication throughout each zoom conference. Hannah pushed until the very end and has even continued to stay in contact now that our case has crossed over into a different state. Great personal connection coupled with her tenacity in the court room leads to the best attorney you want working for you and your family. Thank you Hannah!!
Spousal Support Termination
I highly recommend Attorney Genelle Johnson for fair and aggressive support when you are in need of a lawyer to represent you in a spousal support reduction and termination action. Genelle fully understands the law around spousal support modifications and she and Sterling Law Group are the only law firm I found that aggressively advocates for a reduction and termination based on your ex-wife being in a “marital type relationship”. Through her actions and arguments we were successful in a complete termination of support. A 100% win.
Attorney Johnson helped me feel very comfortable during the whole process. She was very organized and professional. She answered all my questions during the time of representation and was very confident that we had a winning case. I am so thankful I had her on my side and didn't need to worry about any anxiety during the hearing.
Erin Boyd is an amazing attorney
I had a very difficult divorce that left me with my kids and in a very difficult position in life. Attorney Boyd was so professional and helpful during the lengthy process. She helped on a level that I will be forever grateful for as she gave great advice and really listened to me. Having her as an attorney allowed me to focus on my children and myself as I knew I could trust her to handle the court process. _x000D_
I was happy with the result and knew that divorce is as difficult as the other person which in my case it was very difficult but we preserved and I am fortunate to move on with my life, rebuilding it and finding success and happiness. I thank God that I was blessed to have Attorney Boyd .
Great Experience With Attorney Erin Boyd
I cannot even put into words, my outstanding experience with Attorney Erin Boyd. She was the best lawyer, I have ever retained, for not only myself, but for my son. She was passionate, reliable, understanding, and most of all caring. She completely understood what I wanted, and she got me everything I wanted and more. I won my case, completely! If I ever need a family lawyer again, she will be who I turn to, no questions asked. I cannot say better about her. She honestly, felt like family to me! If anyone would ask me, who is the best family lawyer out there? I would immediately say Erin Boyd! Thank you again Erin, you are the best out there.
My wife and I hired Sterling Law Offices for my custody case. I can not say enough good things about Attorney Austin Miller, he did an absolutely amazing job. Mr Miller was always available when we needed him, took time to explain everything we didn't understand. He really went above and beyond for our kids and we always recommend him and the firm when asked. Very wonderful experience.
My personal tiger shark
Alexandra Isroff was my attorney for my divorce and she made this whole process as stress free for me as possible. Based solely on the photo of her on the website, I was concerned that my spouse's attorney was too aggressive and would be too much for my team. However, Alexandra on more than one occasion proved herself above and beyond measure to be my own personal tiger shark. She protected me and my interests at all costs and kept the other attorney spinning in her tracks. I was more than impressed. Not that I ever wish to go through divorce court again – Alexandra and Sterling Law are a top recommend to all of my friends and family.
Everything was great
Attorney Latrice Knighton consistently met deadlines and was a huge help by answering any questions I had during my divorce process. I never doubted her for a second. Would recommend to anyone!
I felt that the professionalism doing phone meetings could have been better. Attention was divided between me as the client and my attorneys children. As a result, I also felt she could have been better prepared prior to our. Phone conversations.
Attorney Knighton was knowledgeable, explained everything, honest and comforting.
Hannah was very professional and took the time to go through everything with me so I wouldn?t have any remaining questions.
Very attentive and caring lawyers
I felt so much more confident, supported and safe in a very difficult decision, one that is life altering and so incredibly scary. I felt that my legal support has my back. Hannah?s knowledge and information she was able to provide in a short time was very helpful in making a decision to move forward and the timing of it, made more sense to me. The welcoming of communication at any time with my lawyer & team is truly appreciated knowing there aren?t additional high fees accruing by the minute. Thank you for being there for me right out of the gate! ~Rachael~
Your fee is on the high side
Erin truly answered all my questions and took the time to listen and explain. She was very heartfelt of the situation I am going through and giving me the time to process moving forward.
There are understanding it took a year before we Filed
Respectful of my situation and needs
Simple process, nifty attorney, as frictionless as divorce can be.
She answered all of my questions very thoroughly and made me feel like it was okay to not have answers beforehand. She was also honest with me about my need for an attorney going into the initial hearing which I very much appreciated because I am on a tight budget. I would 100% recommend your law firm to everyone and will be coming to you guys if I end up needing an attorney after or during mediation.
Spoke well I understood everything and very nice
Helpful. Polite. Timely.
Informative answers, fix fee schedule and payment plan, personable approach by the attorney. Very helpful when going through this terrifying time for a spouse.
My Attorney is extremely helpful and understanding.
Who we talked to explained how these things worked, focused on my concerns, and made me feel better knowing if I need someone there they will be there.
Adam was very friendly and thorough.
Pricing for services way to high
Attorney Tiffany Biedermann was amazing! She was professional but easy to talk to at the same time. She is very knowledgeable and shared information with me that set me up for future success with this case. I will 100% return if I need legal counsel in the future and will recommend Sterling Law Offices to anyone I know who needs a great lawyer!
I have been provided a very thorough description of what to expect from the divorce process and flat fee billing. Every one has been professional and knowledgeable, starting with my first phone call. Very pleased so far.
Shelly had good information with my case and dealt with the children's dad cause we could never talk and would argue and never decide on decision's.
Confusion on the time and type of conference, check with Kim Otto for details. Chase was dressed too casually, in sweatshirt. Remote or not, I would expect my attorney to look more professional, business casual attire, etc.
Fixed price and great service.
Initial contact very helpful. Friendly and helpful lawyer and staff throughout process.
There was a large disconnect between the first contact and the handoff to the lawyer that I had, which was also not supposed to happen. The original person I talked to had shared she had experience with a case like mine and would be my Lawyer; then, with no notice, I was given a new Lawyer that almost immediately proceeded with filing paperwork without talking to me first. I got the impression that she had too many cases due to the lack of ability when I had questions. Then there was not always a Plan B when she was not available and the process stalled at times. In the end, the process is now complete, and I am happy with the results, yet this was largely due to a coaching/therapy program and the advice they provided vs. the advice of my Lawyer. I frequently wonder if it would have been better for me to go with a mediator vs. a Lawyer to finalize my divorce.
It is very early in my experience with the firm, but so far I've received prompt and thorough service. I appreciate the respect and care everyone has shown given this is an extremely difficult time in my life. Also, the additional educational resources have been invaluable.
Answered all of our questions and laid out the process in an way to understand way.
Professional, excellent attorneys
Very friendly and informative. Making the process go smoothly is a big help.
I have only had an initial consultation so far
Compassionate Attorney Great information
I would highly recommend Hannah McKinney Kingrey to anyone as their attorney. Hannah is very professional, knowledgeable and caring. She guided me through my divorce process and answered all of my questions. She went above and beyond my expectations. I am truly grateful for her effort and dedication to my case.
The information and timeliness of being able to be seen was great.
All around great communication, easy to work with.
Everything went great
Organized and helpful and clear on process and understanding and non judgemental
My attorney representative was both thorough, and also listened to all of my questions(and thoughts), and did a great job of making sure I had answers to everything I needed to know.
I had an attorney who was really understanding and helpful
My options were well explained and any questions or concerns I had were addressed.
Because this is the first time I ever had anything explain to me and told me the cost upfront,everything in detail and she had different options ! Thanks much!
Very truthful right from the start.
Great communication, excellent consultation.
Ali was amazing! She was very helpful and always took the time to explain everything that was going on with my case to me!
Great connection with attorney. Good advice. Right price
Very professional, and attentive to concerns.
Holly was very easy to work with…explained things well.
I have other legal representation for my case as I need fit.
I have lawyers from outside the state of wi that I get advisory from. I get the gyst but not paying for something I can do that myself
Anne McIntyre was an incredible attorney who stayed in contact throughout the divorce process. She was very vigilant and explained everything in a very understandable manner.
Tiffany listened and made me feel I could Trust her. Price made me nervous but Ill trust her to help. Ask me again when over
Great communication. Answered all my questions. Gave information for next steps.
After my initial consult with Hannah, I for the first time felt that there was some hope.
Friendly. Trusting. I needed help. It was there. Thank you
She helped us along through everything. She is great.
Everything was very smooth
Elizabeth is awesome. Great lawyer
All the attorneys that worked with me were wonderful and super helpful
I felt at ease talking with Holly. She was forthright with her assessment of my situation & promised nothing.
Quick appt and helpful information during the appt.
Attorney Tiffany B was amazing, she was professional but easy to talk to at the same time, she was very knowledgeable and gave advice that set me up for future success. I 100% will return if I ever need legal counsel again and will recommend to anyone I know who needs help!
Sometimes took awhile for responses. Maybe ok but seemed a little slow. Otherwise very thorough.
Professional and caring service
Attorney Gordon was responsive and helpful.
Margery was aweful
Extremely fair and informative
She?s very good at staying on course and dealing with facts.
Katie Van Deusen was fantastic. She's so good at what she does that I want to get married again just so I can get another divorce and use her as my attorney
Katie and everyone I encountered were supportive, knowledgeable and listened to all of my needs
Promptness, professional; overall easy to work with
She kept it real with me & let me know after hearing me talk what she feel that she could do to help me out with my divorce!
Loved how quickly Jessica Naples responded and how she answered all my questions
My attorney, Jeff, took care of me. I felt like he genuinely cared about me
Hannah and her team were very understanding and responded to any questions in a timely manner.
I'm really hoping to help a family in need.
We have been made to feel like we are respected, and confident that our attorney is competent.
Toby was straightforward, which is what I need. Very understanding and reassuring of my feelings.
Very helpful and thoughtful
Its finally done with the exception of the QDRO
I appreciated Jessica Naples' demeanor, and her knowledge of the law and her explaining the process and then continually asking if I have any questions.
Ms. Mullin was thorough, empathetic and she was able to work with both the parties really well.
Really listened to me from the beginning. When I called to set up my appointment Mary was fantastic with details and when met with Ann she made me feel so comfortable and answered all my questions before I had to ask.
I hired Elizabeth McInerny to represent me in my child support case. and was greatly disappointed with my experience. She was extremely unprofessional. She arrived late to our appointment, appeared to be either very anxious or jacked up on stimulants, and was completely unprepared. Ms. McInerny arrived 10 minutes after our meeting was supposed to begin. She was fidgety and restless, constantly twirling her pen and tapping her feet. Her nervous energy was unsettling. When we began negotiations with my ex-husband and his lawyer, it became clear she had not even looked at my file. She didn't know the basic details of the case, like how much money I made. My ex-husband's lawyer knew not only his client's income, but mine as well. I hired Ms. Mcinerny with the hope that I would have an advocate, someone fighting for me in the courtroom. I wasn't able to afford a lawyer during my divorce and the experience was humiliating. Unfortunately, my experience with Ms. McInerny as my lawyer was no better. I left the courtroom extremely discouraged. Even now, months later, I can't think about the experience without feeling frustrated, powerless, and angry. The fee for her services was $2000. I don't think she spent more than 2 hours on my case, including our time in the courtroom. Sterling Law Offices might have some exceptional attorneys, but Elizabeth McInerny is not one of them.
I feel that Jessica Naples did a great job representing me, and that my needs and requests were listened to and respected. She was prompt in her responses and I appreciated her professionalism. I am thankful for finding her and for her guiding me through the difficult process of divorce.
The Attorney that represented me
My daughter and I felt comfortable speaking with Hannah. She seemed knowledgeable and professional. We believe she will represent our best interest going forward.
Poor communication, angry, unprofessional! Acted like I was bothering her. Didn?t earn the money I paid her!
Lack of communication. Didn?t really feel like I was up to date with much during the process
Like most people when they are looking to hire a service, I started my search for an attorney on Google. That is how I found Sterling Law Offices. I was linked up with Robert Keenan and I am very thankful for that! Robert has a great deal of knowledge and spoke with confidence. He did a great job of explaining my options for my divorce and he did an even better job fighting for my rights in the divorce. I do not think I would have got the fair judgement that I got, with out Robert’s professional help. His fees were very fair for the service that he performed and I would strongly recommend him to anyone put in the difficult situation of a divorce they didn’t want or ask for. Please consider Attorney Robert Keenan as the attorney you would hire for a divorce. You won’t regret it.
If I needed something it took days to get a response back
Genelle took the time to answer all my questions, gave me the best and worst outcomes and worked for my children's best interests. She helped put things into perspective and gave tough love when needed. It divorce was one of the most contentious divorces everyone had seen in a long time and took 2 years. My only regret was having a different attorney prior Sterling. If I could go back and do it again, I would have saved a lot of time and money and hired Genelle and her team right out of the gate. Thank you so much again for everything you have done!!!
Prompt work excellent communication skills I was just overall please
Very respectful, informative, and listened to what I needed to say
Shannon Alberts was great to work with. She was helpful every time I needed her.
The receptionist, Kim is awesome, super helpful and understanding, gave a great first impression to the company. However the lawyer we spoke with we felt was rude and didn't truly listen to what we needed especially when it was a consultation appointment with the lawyer. Along with the pricing being super high. Originally we had been quoted around 2k with a payment plan option after speaking with the lawyer she quoted us 8-10k with 4k being needed upfront before we could even discuss a payment plan.
Katie was professional, kind, informative and a calming presence throughout my divorce. She explained things to me (sometimes more than once!) when I was unclear or simply overwhelmed with the process. Katie guided me without pushing me in any direction except the one that made sense for me and my family. Her communication, as well as communication with the other staff was always timely and clear. The divorce process is hard and can be confusing. Katie made sure I understood each part to make the best choices for me.
The 3 step system allows clients to talk to attorneys without being timed
Quick response to all questions and requests
I rated you a 10 but the website isn't registering it?
Great personality and all over all very helpful
Very hard to get a hold of. At the same time very helpful once attorney is available
It was clearly presented to me. All my questions were answered. Nothing high pressure. All in all professional, As it should be .
The caring way in which our situation was handled.
Very helpful through a very difficult time. Answered all my questions, emails and phone calls quickly. Kept me updated though the whole divorce process and so much more.
They were great, guide me , informed me and helped me true out this difficult moments. Thanks !
I felt comfortable working with Toby. He was very knowledgeable and made everything go smoothly.
Very friendly and professional! Answered all of my questions clearly.
The advice the attorney provided was very useful and if I need any legal advice in the future I will contact Sterling Law.
Very polite and understanding
I received great legal advice for an affordable price.
Very insightful & kind
Fair price, friendly service and all taken care of in a timely manner. Only (small) issue was a miscommunication with an email.
Very knowledgeable and understanding and willing to go above what they can do
I got all of the answers I needed and more.
I needed questions answered about maintenance after the divorce,my lawyer refered me to the court who told me it was my lawyers responsibility, still am not receiving regular maintenance.
Very professional, and very informative
They did everything they said they would and I was just overall satisfied with my experience
My attorney was ALWAYS there when I needed her.
I received excellent legal advice for my divorce and felt the cost to be fair and reasonable.
I feel you Robert Keenan did a great job. I have never worked with a lawyer before for anything. New to me, and he did a good job making me feel comfortable. Also, difficult with covid-19 going on, but did a good job answering questions for me that I had along with walking me through the process. Sorry this took a little to get put out there, but Sterling Law thanks for your help. – Annette
The lawyers that I have worked with from Sterling are knowledgeable and professional.
Some information provided was a little vague, forms are hard to understand when doing this yourself, would be nice to have the option to add on paperwork preparation as part of the DIY package
helped me feel confident and comfortable.
Everything was handled
I just do not like working with lawyers period. Nikole was great but I still do not feel like I got everything that was deserved. I have yet to find a lawyer that will really be aggressive for me.
Quick responses to my questions.
It was very difficult to get ahold of my attorney or get answers to questions. At one of my hearings my lawyer did not show up.
Lawyer empathy and push
Latrice was kind, compassionate and educated me on things my previous attorney did not. I understand now what needs to be done.
Very professional,enjoyed working with you
Very good job overall.
Friendly, down to earth, and very informative
Good communication with Katie
great attitude; professionally done!
Kathy my lawyer was very knowledgeable and hands on
Very nice people
You got back to me right away and I felt that you were there for me and that if I need you in the future I know I?m taken care of 🙂
It went pretty smoothly overall, but I wish I got more support working out the numbers for the settlement. The first asset tallies you sent were not correct, and there were times where I felt like I was waiting to hear from you.
Thought attorney could have been and should have been more aggressive. More worried about being payed then doing something. Said he could do somethings in our consultation. And didn't deliver any of them. And the billing was not as discussed. Wow now that I think of it a three was a very good score. I was warned about my lawyer and called you to switch to a different one but that didn't happen. I'm very disappointed.
Overall I will give Jeff a 7 he did a great job of getting a fair settlement. A 10 would be awarded to Jeff had customer service been better. The agency receives a 3 mainly because customer service was not what it can be. There are specific situations Gennel, Jeff and I had discussed via a tel com conference. A virtual law firm is a great idea, but don't forget the human side and the age difference. A old saying adapt to the client and many will come. Thanks
I'm happy with the effort put forth by Jeff!
Attorney Holly was great at explaining the options to us in our situation. She was very thoughtful and caring.
The appointment started more than 10 minutes late and I would have liked to be told why, since I was waiting, ready on zoom. But, that's fine, it wasn't a major issue.
excellent customer service, responsiveness and great communication
I really connected with my lawyer and trusted her.
Knowledgeable attorneys that connect well with their clients and make you feel secure and well cared for.
I felt like the attorney was Rush because she was late for an appointment my side of the case never was spoke about therefore I thought I was very poorly represented
I felt very comfortable
I am satisfied with the services
Helpful, but pricey
Empathetic, professional representation with fair and speedy results for my divorce
I was so worried about getting divorced and how awful the process could be. Elizabeth was recommended to me from a coworker/friend, and I?m so glad they did. She was so easy to work with!
I feel like more could have been done, our cut and dry hearing was lost to the other party due to being unprepared. I had to instigate most conversation and planning
Happy with my results! My lawyer was amazing.
The process of my divorce was explained and handled as simply as possible.
lack of response and follow through
Didn?t get my ideal outcome
Very help and provided easy to follow road map
I was very pleased with how my divorce went. No surprises with anything including the price. My attorney was very caring and listened to my needs.
Very helpful in answering all my questions in a timely matter
So far so good but its not finished
Very friendly and supporting just need more of this type of work from others in the field.
Compassionate connection with Hannah.
Liked online workshop with Tiffany Biederman; Erin Boyd consult -knowledgeable
quick, fast, efficient
Exceptional client care
Tiffany was very easy to talk to and am so happy for the way she made me feel about the future
Thorough and knowledgeable.
Services were efficient and competent
The pricing out of the gate.
Very respective, informative, and caring during a difficult time.
Hannah was extremely supportive and thorough and walked me through everything and did not make me feel like a burden when I had questions… I had a lot!
Ellen was very attentive and knowledgeable. She was able to resolve a complex child support situation in a calm and collaborative manner. She has excellent problem solving skills. Ellen was able to resolve my issue in a reasonable time.
Attorney Elizabeth was so respectful of my situation.
I am ranking a one due to the following: After I signed my financial agreement Austin stated Nancy would be calling me immediately, seemingly that day, to schedule a meeting with Austin. I tried contacting Nancy and Austin multiple times Wednesday to Friday before I received a call on Monday. At one point the receptionist said that they apologize because that is not how Sterling Law likes to do business and that a Managing Partner would be informed of the situation. Once I had my court date Austin was not prepared well. First when he spoke in the court hearing what he stated was incorrect. He stated I worked Fridays and Sundays, which I never have. Secondly I was working Saturdays and Sundays and then switching to Fridays and Saturdays. Finally he also then stated that my son?s grandfather was sick and unable to take care of my son, when in reality he passed away. I also had to fill out the parental plan and submit my income information when my son?s dad did not have to do either. I felt like I had to do more work just for the sake of it. I left the court hearing feeling like the $1900 towards my representation was a waste and I would have been better off saving the money and representing myself. I will not be using Sterling law in the future or be recommending your firm to anyone as well.
Very helpful and professional
I hired Ali Isroff to assist me with my case against my daughter's father for parenting time, parental responsibility, and child support. She was amazing!! The case took longer than we had both anticipated, but she stuck with me the entire time and did whatever needed do be done! She was extremely helpful; always clearly explaining everything thoroughly and answering any and all of my questions! I know absolutely nothing about the legal system, so I was very grateful to her for always taking the time to make sure I knew exactly what was happening, and what each next step would be. She always answered all my emails as soon as she could, and made herself available for phone conversations as I needed. I sincerely appreciate all the work she put into this case for me to get what I needed for myself and for my daughter. I know that if I ever had issues with this matter again in the future, I can come to her for help! I highly recommend hiring Ali for any family court issues!
Toby was personable, reassuring and supportive.
Hannah was professional, knowledgeable, thoughtful, and gave me a sense of security that I needed to go into this with the confidence that I am doing what is in the best interests of my child.
Very helpful and compassionate
Anne McIntyre was very pleasant and made me feel like I had someone on my side
Toby was so understanding and so helpful. I?m just waiting to see what you guys can do on a payment plan.
Hannah was patient, understanding, and thorough. She was very kind during a very scary time for me.
Hannah answered all my questions. Even tho she couldn't help me with where I am at in my divorce she had helped me in figuring out what I needed to do and how to approach it. She was amazing!!
Erin took the time to fully understand my situation and treated it with respect and dignity as well as too the time to fully explain the legalities involved with the divorce process.
Elizabeth was excellent at communicating what steps would need to take place and was compassionate.
Answered all my questions quickly and fully. Helped me fill out my documents correctly.
Really good but it's costly.
Excellent representation. Experienced and good communication at all times
Kathy was very attentive to my needs and responsive to all of my questions. A pleasure to work with!
I spoke with Kathy Curran (?) and she was fantastic about answering my questions. And answering questions I didn't know I had!
All my questions were addressed
I believe Hannah and the rest of the team did an excellent job. My situation and the WI child support system was not in my favor. Even though I lost the hearing, no longer have joint custody, I am able to at least see my daughter every other weekend. I wasn't seeing my daughter at all, and Hannah quickly got this remedied. I am thankful for that.
Nothing wrong just starting consultation
Knowledge. Compassion. Will recommend with no hesitation
The dedication and hard work to my case
The divorce process was made much easier to understand and I felt cared about.
I am planning on using your service.
The experience with the staff at Sterling was friendly and professional.
Attorney H. Mullin was professional, efficient and pleasant. It was a pleasure working with her.
My wife and I worked through a mediated divorce with Holly Mullin. We chose this path having been fully informed of our options. Due to working with Holly we were ensured that we had our “ducks in a row” through this fairly complex process. Holly was very professional, pleasant and compassionate throughout this difficult time.
I was always in communication with my attorney and had quick responses to all of my concerns and any questions I may have had throughout the process.
Really down to earth and friendly service
Very sharp and extremely intelligent and quick lawyer
Very helpful and mindful of our situation
great knowledge answer questions honestly no sugar coating gave me the security of where i stand with soe security
I?m happy so far with the services. I?m just so scared to move on because of my own fear of being alone & not having any money when this is all done.
I did not like the phone conference method, I understand that there are health concerns, but those can be mitigated. An in-person meeting would have been far more satisfactory.
I felt like I was dealing with very professional, kind, responsive people from the moment I called to inquire of a consultation thru the consultation itself.
Didn?t have any issues. Latrice explained everything to us so we knew what was going to happen.
Outstanding consultation! Very comprehensive, money well spent. Thank you.
Very helpful with the basics that I needed. And under the covid circumstances.
I have nothing to compare my experience to. I wasn't happy to be passed off from one attorney to another.
I feel that I was heard by Lizzie.
The attorney, Elizabeth, took time to answer each of my questions. She went into great detail about what to expect and the pricing for each stage. I appreciate her time!
I felt the attorneys always had my back and really knew their stuff. The Waukesha County judge obviously had high regards for both attorneys I used in your firm. It was a tough case, but the end result was more than I expected.
Friendly and very clear expectations
The attorneys and other staff were very friendly, efficient, and professional. Working with Sterling helped me feel more at ease about the legal process of divorce.
Easy to work with
Ease of conversation and discussing all options.
I want to thank Holly Mullin for representing me with my divorce! She worked very hard on my case and explained everything step by step during the whole process. She is very professional and caring! If anyone is looking for representation, I would highly recommend Holly! Chris R.
Understand and empathy
Very understanding of my situation
Because Attorney Beiderman cared about my mental health first and foremost.
The help I got was great
Professional, and I like the flat fee billing arrangement. Michelle did a very good job.
The professionalism and diligence that was given to my case. I felt respected and heard.
Katie Van Deusen gave me an amazing, comprehensive, consultation. It was WELL worth the money. Thank you.
Very informative and personal.
Hannah was wonderful to consult with and I feel prepared to move forward because I am confident in her and the answers she provided
you took $9000 from me, I got absolutely nothing for what I paid. I honestly feel I should be given back at least $6000. There was a couple emails and phone calls then I was broke. What a joke, I will bash this firm forever.
An Attorney was really helpful and she had answered for all of my questions.
There were a few communication issues (forgot to call me once for my appointment), I never received access to any resources and it seemed very rushed anytime I spoke with the lawyer. I had my questions prepared which helped, but it was definitely minimal time and effort on their part.
Thorough, responsive to emails, friendly, knowledgeable, understanding of situation
Toby was extremely easy to work with. He made a very difficult process simple and set all the conditions for the process to work. I would highly recommend him and the mediation process for anyone that is going through a divorce. Thank you for making this difficult time in my life much easier!
Unprotected and ignored
Refer to the letter I filed.
i was very satisfied
Service was good and Toby was very helpful. Not having anything to compare this too and not planning on doing it again I think the number shows an above average experience.
Unresponsive and it feels like the package cost is more of a disservice than benefit.
From the very first call I felt my concerns were their concerns. I have received emails and return call as promised. Everyone has been polite and compassionate. Overall a very comforting experience thus far. Thank you!
You were very good at what I asked from you and I would recommend you to a friend.
Your attorneys are easily swayed by biased GALs rather than sticking to facts, thus causing their clients to lose their child and wasting thousands of dollar.
Questions were answer and the person on my case did a well job to explain stuff to me seeing this is my first time going through this.
Friendly, efficient, excellent in court, and got me through the hardest time of my life. Robert made it easy and fast so I didn?t have to stress for months to years on end.
Highly recommend!! Fast results when the other party decided to actually look at the paperwork. Always on the ball with trying to get things done
I can honestly say that working with Toby has been a very pleasent experience as divorce isnt an easy situation. Toby was very helpfull at all times and was always available to provide information upon request. The process was very smooth and handled quickly when a question or a problem was asked. I will definitely recommend this law firm to anyone who may be looking for these services. Thanks you.
Everything was bad, wish I can get my money back!
Friendly, approachable, helpful and thorough
Everyone I dealt with were very professional, helpful, and friendly. I was very comfortable talking with all.
Latrice was attentive and ready to help!
Outstanding performance!!! No racking up fees and costs!! Professional counsel with Communication throughout the entire Case to have speedy mutual Agreement to a close! Saving huge amounts of money that other legal Can impact in huge ways!!
Attorney Katie VanDeusen was professional, friendly, very detailed, and answered all my questions throughly and in a timely manner.
Katie was great!! So understanding and helped explain all steps in the process.
Ii worked with Katie filed on my case twice. She was a great help and very down to earth, understanding woman. I highly recommend her!
Caring and understanding
ease of service, very thorough.
Overall, I was very happy with the services provided. I am sure that Covid-19 provided some challenges. My only suggestion would be more communication with the client and set expectations regarding timing and the process. For clients that have never been through this process it can be confusing and an uncertain time.
Genelle was always helpful and responded to my emails and questions thoroughly. She did an awesome job of representing me and had a very good outcome.
Friendly and asserted attorney
Hannah was amazing. I was an emotional wreck, and she was able to walk me thru everything, being supportive but not pushy.
Easy to get ahold of and very knowledgeable on the subject matter
After concluding that Hannah could no longer represent me due to a conflict of interest, she still talked with me and searched for other attorneys to represent me. She gave me several referrals and her honest opinions on a few attorneys I was seeking out. I am grateful for her insight and see success with one of the attorneys she directed me to, who is from a competing law firm. Thank you!!
not one promise fulfilled
I received excellent service from Hannah Smet as well as others from your office. They kept me informed as my divorce process moved along and Hannah was always available for my questions which I truly appreciated.
Professional and Understanding of what and how our case needs to be addressed. And what the best course of action to take to make sure we could achieve the best outcome.
I had a great experience with Attorney Erin Boyd. She was perfect in dealing with my atypical financial situation besides the fact we were dealing with extremely difficult personalities in both my ex husband and his lawyer. Erin remained steadfast in her professional composure and expertise to arrive at the best settlement for me.
Calls/messages to the lawyer were never returned
Our mediator Ellen was very courteous, understanding, professional, and helpful.
I thought communication could have been a little better. At times I felt I was left out of the loop as to what was happening .
Wasn?t assertive. Needed more of a cut throat attorney. And someone who was going to get back to me when I reached out.
The consultation fee for the initial consultation was very high. I did not feel like I got fair value for the amount I paid. This was exacerbated by the fact that immediately after the call ended, I had another brief question. I called back the attorney,(less than 5 minutes had passed, and still within the 1 hour consultation period I paid for), but did not get an answer so I left a message. I never got any response to the message. Even if I was being told that they couldn?t answer a question outside of the consultation, I did not expect to be ignored. This whole thing made me feel like I was not valued in any way and would not get timely responses or communication if I did hire the firm to represent me.
I?ve gotten great legal advice but communication has been slow.
Excellent Atty's , promptly addressing problems, efficient and professional.
Attorney Miller was a nice guy but not a good lawyer. Communication was the worst EVER. Took me asking for updates instead of him updating me. Weeks/months without responding my emails. You are my lawyer, you work for me. I believe my divorce was dragged on by both lawyers to make more money for themselves. You are NOT going to convince me otherwise. I was able to get my divorce agreement done in 1 week. I WANT A REFUND!!! ALL OF IT!! You people should be ashamed of yourselves. You are out to take advantage of men/women who just need help but you pray on their vulnerability!!
Anytime I had a question, I could send an email or text and get a helpful response to help walk me through the process.
prompt response time – willing to help lower income clients
Lack of transparency in the process, closing the communication channel as completed, before it was resolved, contrary to what's been “sold” to me
Informative and professional meeting
Lack of communication.
Very friendly, patient and knowledgeable. So far so good.
Erin was empathetic and compassionate! I like the fee structure so I know what to expect. I?ll have a more thorough understanding after we?ve worked together a little.
Very concise and understanding
Ali is amazing!!! I felt so much relief just speaking with her, so I?m looking forward to the journey with a positive resolution for my case.
She was listening to EVERYTHING AND RESPONDED TO ME AS THO SHE HEARD EVERYTHING I SAID.
She had answered everything I needed to know and generally seemed to care about my rights as a father
I was very impressed with Ellen's professionalism, empathy as well as her personal demeanor.
Holly seems to me that she is a person that doesn't put the child's better interest in to mind but puts the mothers interest first.
So far everything has been great. The helpful attitude I?ve received from each person I talked to encourages me to recommend
Attorney called me late and ended call early, but was charged for a full hour. Wasted time looking up case. Was not prepared ahead of time.
Time was taken to explain the process for a divorce. The attorney seemed to have a wealth of knowledge and made sure I understood everything.
I was well represented by Attorney Shannon Alberts of Sterling Law. She guided me professionally through what was a very difficult divorce process for me. Even though I found it difficult to trust anyone again, you can put your faith in her. She gave me the right advice at the right times to get things wrapped up quickly and fairly.I would highly recommend her!
Wonderful information allowing me to move forward with my divorce finally.
Felt comfortable speaking with the attorney, answered all my questions. Knowledgeable.
Listened to all of my concerns. Provided insight to the process.
Lack of information and proper handling of my case
Only a 7 because I just started working with you and hopefully your score goes up
I got all my questions answered
The entire team here was awesome to work with, but Olivia Mote was extraordinary! She was patient, thorough, and extremely helpful throughout the process. Highly recommend!
Attorney Katie Vandeusen was very personable and professional. I feel that I got the best representation at a very good price. It was apparent to me that my best interest was taken into consideration and knowing that made me feel secure in an outcome that would be fair to all parties concerned. I would highly recommend Attorney Vandeusen to anyone who is looking for competed and supportive legal representation that will get you a just and equitable outcome.
Hannah was compassionate and informative
I highly recommend Ellen Rhodeman with Sterling Law Offices. She was professional but sympathetic, knowledgeable but was willing to research if needed for unusual issues, was organized plus has additional staff members to assist if warranted. In this new era of Covid, she will still meet with clients in person if requested. Divorce is a difficult process for anyone to go through and a client needs to be knowledgeable and thorough communicating their own financial and personal circumstances. Ellen listened and asked questions to view a complete picture of my circumstances. She helped me navigate through this difficult time in my life with a sense of humor, empathy and a positive outlook; if you require representation contact Ellen Rhodeman!
friendly and informative
Miss informed about representation I ask was it a one time fee they had hidden fees behind I thought I would have lawyer that was explained to me so I will be contacting the Bar Association regarding this matter I think the rob me for my money that I don?t have I have kids and I definitely don?t have money to waste
Very clear and upfront about costs and the process to move forward with my divorce case
I do not have much to go on yet.
Very honest, very friendly and helpful information
Very knowledgeable/helpful staff. Prompt response.
I could tell instantly the care and commitment I would receive as a client. I was shown empathy, sincerity, and kindness, without judgment. Hannah communicated clearly on the procedures and listened as I explained my situation.
Ms. Gatterman was professional and to the point, which made me feel as if she respected my time. She explained my options honestly and provided feedback on my interests.
Attorney Gordon was very through and helpful. She was also kind and treated me with dignity and respect. It is a very difficult time and I appreciated it only her expertise, but her humanity.
The consultation was very friendly and understanding.
You answered my question and gave me a sense of empowerment of this journey.
Detailed explanation of Process in steps
The staff was very knowledgeable from the first phone call I made.
Very responsive, respectful, answered all my questions, made me feel like I will be able to succeed in why I hired a lawyer
Ellen was so nice, listened to everything I had to say, and explained everything well
Made a good first impression. We'll see how it goes from there.
Prices and not up to speed with SSDI and VA Disabilities pay.
From the first call to the last email, this law firm and my Attorney Biedermann showed strong professionalism. She was very knowledgeable. I would recommend her and this company to anyone!
Ms. Biederman went the extra mile for me for sure personality second to none, knowledge of facts awesome, answered my questions with facts pro or con to help see daylight to the situation ,puts a capitol P in the word Professional!
Too early in process to determine value of representation
Took the time to thoughtfully listen to the situation. Clearly explained steps.
I had signed up for the webinars. The confirmation email said I would receive a link via email prior to the sessions. I never received them. I reached out today and they sent me the recordings but I would have preferred to attend the live sessions. My consultation with Hannah was great. I found her to be very helpful, a great communication, kind, and also very professional. I am still considering my options but certainly have Hannah at the top of my list. Thank you for reaching out and asking for the feedback! Sincerely, Rachel Sweet
Hesitant about prices
the woman I spoke with was very nice. The reason for the score is that I stated that my phone is monitored and I am have received on unsolicited phone call and a text when I have asked for discretion and only emails. Also I was supposed to have a call with Toby on Monday 1/18 at 1:30 and they asked to have it switched to 3:30 to accommodate his schedule that “wasn't updated”. I took the 3:30 appointment which was not the most convenient time for me, only to be called but yet a different person since he couldn't make the rescheduled time either. Like I said, she was very nice but it was a bit of a mess. Also since the meeting yesterday I have received three emails (in less than 16 hours). Is this to be expected? Also it says to email with questions yet it appears to be a auto-generated email from the docusign company with no email address or direct contact given. I have no idea who I should be emailing with questions
Toby kinsler is great with information and communication as well just wonderful person makes you feel less anxious while talking to him about your case
Attorney Keenan was easy to talk to and made my options clear with a minimum of clarification required.
I felt like all my concerns were addressed.
Great listening and thorough guidance
Nice and understanding, very attentive to my problems
Ease of working with the office and Lawyer. Scheduling and follow up.
I worked with Tristan and she not only made an emotional situation easier to work through, I really felt as though she was on my side.
Made me feel at ease knowing how hard they will try and make the case go as smoothly as possible
The person I spook to was nice and respectful and highly professional
I always felt Jessica had my best interest at heart. I felt really supported by her. She?s very knowledgeable and super nice! I was at such a low point and had no idea what to expect from the divorce…she walked me through it step by step. Everyone was always friendly when I came to the office.
Was sent here to make sure all the paperwork was right. It was not 4 times. Time was on my side to get this done before the new year. Didnt happen n now I am losing money to keep my house for my children. Not a good experience.
Pleasant service and good communication.
To start, I enjoyed working with Margery Wakefield and I think she had my best interests at heart. I realize that she was dealing with a family emergency with her mom, but someone from the firm should have been communicating with me (perhaps her paralegal) about what to expect and if I needed to prepare for a Zoom call with the court that took place in September. It turned out to be a non-issue about rescheduling the trial, but as someone who has no knowledge of how the legal system works, I was panicking (unnecessarily) about a lack of preparation on my part and having had no conversation with my attorney about what this meeting was about. So, to summarize, better communication would have been appreciated. Thank you.
There's excellent communication between me and my attorney she explained everything so I fully understood and can make an educated decision
James well represented me. Communication was good.
There were quite a few glitches getting things going, with unclear information. Our experience with the lawyer was good one on one, but the overall experience was challenging.
Difficulty in scheduling. Dates and hours of operation.
1.I was able to get meetings whenever I needed even if it?s last minute. 2.I liked the Payment plan
I had a very good experience.
Atty was okay. Felt like we did most of the work.
Efficient, helpful and just on the ball
Great service for a great price
Very informative and helpful throughout the whole process
to much money for to little
Prompt follow up. Attention to detail. Professionalism.
Very helpful with all my questions
Information was very helpful
Michelle was very informative and kind.
The lady we talked to was very knowledgeable, nice, and patient answered all of our questions.
Attorney Erin Boyd was very knowledgeable and helpful. Took the time to listen and help. I did not feel rushed. It was an overall great experience and affordable.
The attorney I spoke with was very friendly, knowledgeable, and willing to answer all questions that I had. She explained everything very well.
I felt comfortable with the interview. Lawyer seems to know what is talking about. Felt very comfortable
Ease of communication
All I had was a consultation
I was happy with the option was give and how to proceed
Katie was wonderful to work with and made a tough process easier for us. Communication was excellent, she was very responsive, and got this done quickly for us.
I'm not done with the whole process yet or case!! So it might be higher
Very understanding and nice
It was very informative and not at all intimidating. It was a good experience.
Prompt consultation and careful attention to detail. I felt like someone was truly listening.
Friendly and very professional
Hannah was great at going over the whole process. This is my first time ever needing a lawyer. So I was very nervous, but, I felt much more confident after speaking with Hannah.
Very professional and answered all of my questions quickly
Great communication very kind and aware of sense of urgency
Very professional and kind
Didn?t really get a hour and I thought of more questions I have after the fact.
Margery was very knowledgeable and didn't have to take follow ups like other attorneys I've met with – she knew the answers right away. I also really appreciate your pricing plan – it doesn't feel like your firm nickles and dimes clients, and instead focuses on providing service for a reasonable price. I feel like I'll be able to contact or call Margery when I need to, instead of worrying about how much a call or email will eat into a pre-paid retainer, or what it's going to cost above that. Margery also understood and explained next steps clearly and concisely – some other firms told me ‘someone will reach out to you on that,' instead of explaining next steps discretely.
Very helpful and friendly
Very friendly and punctual on times to call
My feelings were considered and all of my questions were answered.
Michelle listened carefully, asked great questions, and took the time to understand the issues in my divorce.
I was warned by friends and family early in my divorce journey “make sure you hire a good attorney”. With that said, I wish I had hired Katie VanDeusen at Sterling Hughes years ago. To my own determent, and to the determent of children, my first attorney was terrible. I agreed to things that thought I “had” to agree to (despite having nearly 50/50 custody) that should have never been on paper. As my kids grew older and times changed, the financial burden of original divorce agreement became nearly crippling. My former spouse refused to negotiate outside of court and actually demanded MORE. I approached Katie with my original divorce agreement, and she evaluated it and all the substantial changes that had occurred over the years since the original agreement was filed. She built several arguments around the facts and made a case for a modification. This was not “homework free” on my end. She provided clear directions on actions that I had to take to further prove cohabitation and a modification of child support. Order modification cases can be messy and time consuming and mine was no exception. The fee structure at her firm was a relief…no nickel and diming me for calls and billable hours. For a lump sum, Katie and her team stuck it out with me and were just as responsive on last day as they were on the first. At the end of the day, a strong case was made to end maintenance and modify child support. The facts were presented at pre-trail hearings. Soon after, my former spouse settled outside of court to nearly every one of my demands. This was a huge relief. If you’re looking to get your divorce right the first time, Katie is your person. If you’re look to modify your divorce….run, don’t walk ,to her office for a consultation.
Everything was very thorough and I felt very good about time that was spent and the respect to both parties involved
Price is still high
My attorney Hannah Smet, is very experienced and professional as well as responsive. She took the time to review and discuss our situation and always worked to a solution. With the overall completion of success to our case. Will always recommend Hannah to anyone else that is looking for a professional and compassionate Family Attorney.
Very good and professional informative meeting. But too early to really get a feel yet for 10 rating. Ellen was great.
Friendly, helpful. Super patient. Gave me time and compassion
Genelle Johnson was extremely helpful and informative. I felt comfortable speaking with her and trust that she can confidently manage my case.
She explained everything clearly as possible to me I understood very well and hope to be hearing from them and working with them soon
Holly Mullin was recommended to me by a friend that also was going through a divorce at the time. She had nothing but great things to say about her and I definitely could see why! From our initial meeting all the way to the end she was my supporter 100%. This process is nothing I would wish on anyone and Holly's knowledge and compassion throughout made this as manageable as possible. Her communication was stellar and she answered all my questions…. and trust me there was MANY!! You will be in good hands with Holly if have to encounter this process, she was absolutely amazing!!
I felt very comfortable during my consult with Hannah. She gave me great advice and it wasn?t all about money up front.
Prompt service great follow up
great service! Job well done!
My attorney shows compassion for my situation and genuinely seems to want to help
Mediator was aloof and disinterested in our case. Did not outline steps and time frame; cut meetings short and did not schedule meetings or offer information without being asked. And after pointing out a miscommunication, closed our case the next day.
They were very professional answered all my questions and guided me in the right direction I had absolutely no worries it was completely comfortable with my attorney
You did a wonderful job
I felt completely supported in my case. Your confidence in the outcome helped me immensely.
My attorney was lazy, rude, unreliable, and had a bad attitude towards me and my parents on many separate occasions. She had no fight in her, she let me get attacked in court and hardly fought for my case. As a result I got little to none of what I was fighting for.
Great place to choose if you need a lawyer for a divorce. Had a chance to work with Erin and have to say that she worked hard to make sure the process was easy to go through.
the attorney showed real understanding
Friendly and helpful right from the first call.
They really take the time to listen and have extremely fair pricing
They were on top of every question I had. Very informative
Attorney Knighton was a pleasure to work with during a most difficult time. She kept me informed and was responsive at all times. Most importantly, she was kind, and helped me to focus and stay on a clear path to reach my goals.
I appreciated the frank and open conversation.
I thought the price was a bit steep and I kept getting emails and calls about signing the agreement.
Chelsea Gatterman was very nice and answered my questions.
Alli was very kind and informative.
Attorney Whitney Healy was very professional and extremely knowledgeable. Highly recommend her!
Going to court is never fun, but attorney Jeff Morrell made it super easy. He was very understanding with my manner, and knew exactly from day one, what we had to do to to get the outcome we wanted. Sure enough, everything went just like we had hoped for. When in doubt, call this guy. He sure knows what he is doing. Very professional and knowledgeable.
Call if your want my opinion about the services snd representation i received , thank you
Jessica Naples is amazing ! She was able to work with my situation for my case and throughout the obstacles she kept fighting for me until the end . I would definitely recommend her service and should i need them again i wouldn’t hesitate to reach out! Thank you!
Ali did a great job representing me. The firm was able to work with me and help me through a challenging time. Thank you!
I highly recommend Senior Associate Attorney Jessica Naples. She was extremely responsive, personable, and professional. Lacking a formal education in law and legal affairs, I leaned heavily on her for trusted guidance and counsel to navigate the legal system. Should I find myself in need of such services again, I'd be remiss to not work with her and Sterling Hughes again.
I received great information and expert advise at an affordable price. Highly recommend!!
I would highly recommend Sterling Law Offices, and Tiffany Biedermann in particular. With my marriage ending after twenty years, it was good to have a an attorney who is knowledgeable, patient, and compassionate. And despite the challenges of my divorce process, her coaching and advice helped me a lot in crafting a fair settlement with my Ex-Wife. If I were to have any further legal issues, I wouldn't hesitate to reach out to her again as I know that things would be thoroughly and professionally dealt with…I can't say enough good things about Tiffany and Sterling Law Offices!
We started off working with Holly Mullins upon recommendation from a friend who had worked with her. Unfortunately Holly had a medical emergency and had to hand off our case to another attorney. Holly gave us the choice between Erin and another woman. We decided to go with Erin. Overall, I feel like we were not supported the way we should have been as a couple going through an extremely emotionally challenging time in our lives. I realize that there may have been some contention between myself and my ex, but I didn't feel that our divorce was handled with care and empathy. I am disappointed with the tension that was apparent after every appointment we had with Erin. I didn't feel that she was neutral – she seemed frustrated and out of patience for us. That made a hard situation feel even worse. We didn't finish the process with Erin and had to pay another attorney to help us finish everything. I am disappointed with how everything panned out. I can?t say that I would recommend the same route we went. -Melissa Steinseifer
Ali Isroff was my attorney for my divorce. She was professional and so great & easy to work with. She listened to me, understood my situation and needs and made this whole crazy and emotional process easy for me. I would recommend her and Sterling Hughes, LLC to anyone dealing with a divorce.
I found Attorney Robert Keenan to be very knowledgeable and well informed of my case. He helped me with the required court documents. His positive personality made it easy for me to understand court procedures, his representation , and the conclusion of my case. I am very thankful and will recommend Attorney Robert Keenan to my friends and acquaintances that find themselves in need of an excellent and understanding attorney. Thank you for everything!
Sterling Law and in particular, Attorney Morrell, does an exceptional job taking care of their clients. If ever I need an attorney again, I know where to go!
I have been working with Sterling Law (Sterling) since April 2020. To say that they have been easy to work with is an understatement. Jessica Naples is understanding and tries to encourage parents to work together for the best interest of children, which is essential for a child's development. She and others from Sterling have been working closely to stay in contact with me even from a different state. The Finance team is very responsive and understands the struggles especially during these fiscally tough times. Sterlkng Law is by far the best in communicating with me as they do so in several different ways, which is essential due to my unique situation, and has allowed me to be in the loop when speaking to the opposing council and judge handling our case. Overall, I have enjoyed my time so far in working with Sterling, and pray that the outcome is great for my son and myself. God bless you all at Sterling and have a great holiday season.
This Firm does a great job of handling divorce cases. My attorney Jessica Naples kept me in the loop every step of the way during this difficult divorce, she explained all my options and answered all my questions and responded right away when i needed any questions answered. Jessica worked extremely hard to get my case resolved as soon as possible and did everything in her power to make sure i didn't have to go to a expensive trial. I recommend this law firm and attorney Jessica Naples specifically.
Joanna Fraczek stays on top of the situation and was available if I had a question or if I needed anything. She was absolutely very helpful and knowledgeable. She dedicated herself to my case even though she was presented with a short time frame period, honestly it was super impressive. I would recommend her for sure!
Robert Keenan helped me through the hardest part of my life. He kept me focused and even keeled through everything! He was always very responsive anytime I needed something. And when it came time for court he was excellent, took care of everything! Making it as easy as possible to get through and always checked in after to make sure I was ok! I wouldn’t hesitate to hire him again if needed!
Latrice Knighton and Shannon Tenney are rockstars. They did not pull any punches. Their knowledge and experience in these matters is unparalleled. They took time to share the downside and upside of divorce court. Gave me intelligent guidance while at the same time wholly understanding my objectives. They exhibited uncanny empathy and compassion throughout the entire process. Most importantly, they held my children's well-being as their number one primary concern. And because of this, they not only won my case on every critical count I sought, they also won my heart, too.
Ali was great to work with and a true partner!
My lawyer was Tiffany Biedermann, she was very helpful and knowledgeable. She gave great advise and told me what to expect in court and what was to be expected from me. Excellent communication and was always available if I had a question or needed anything. I have a very unusual and somewhat difficult case and she knew exactly how to approach it.
I recently used Sterling Law Offices for my divorce. Latrice Knighton helped us through mediation. We had a complicated divorce but she helped us through every step of the way. I felt like the process was very fair to both sides and it was very quick.
I used Sterling Law Offices for my divorce. We went through the mediation process with Latrice Knighton and found the process to be fair. Latrice was very helpful and knowledgeable in leading us to coming to decisions. I would highly recommend Sterling Law offices!
Elizabeth was absolutely fantastic to work with and very responsive! She took everything into consideration to help find the best possible outcome for my divorce. Both the professionalism and genuine concern that I experienced really helped make the transition from marriage to divorce better than I could have thought. Would absolutely recommend Elizabeth and the Sterling Law Offices to anyone for anything.
I'm not exactly how I stumbled upon Sterling Hughs, LLC, however it could not have been a finer choice. I was represented by attorney Ali Isroff who was nothing short of a personal tiger shark. Not only did she protect and see my best interests through my divorce but she protected me from making foolish emotion-driven errors. If you want professional representation from a solid team – Sterling Hughs, LLC is my top recommendation.
I was very happy with the outcome of the first court hearing. I haven?t heard anything yet about the next court date so don?t really know what?s going on next so it?s too soon to tell I?ll say?
Expensive, but got the job I needed done.
I love Katie! She is a terrific representative. She stays on top of the situation, which shows her diligence and dedication to her clients. Would recommend in a heartbeat.
Jeff is a excellent lawyer who is very down to earth! He seems to really care about his clients and works hard for the best outcome for them. He is knowledge and helpful in answering all questions! So far I have had a great experience!
Lawyer, Holly Mullins from Sterling Law Offices was a sincere pleasure to work with during my long drawn out collaborative divorce. We hit it off at my initial meeting. She was not only knowledgeable, but helpful, supportive, and personable at all times. She made herself readily available if there were questions and concerns on any level and answers were made promptly and concise. Communication was not only in person, but via email, by phone or even a text away. The support… See More
Outstanding! I would HIGHLY recommend Holly Mullin! She is compassionate, strong and knows exactly how to nail things down! I'm so grateful for her. My experience with my divorce was actually amicable due to her talent as an attorney. She is AMAZING! ” A Barbie on wheels” and she's one tough cookie! I can't say enough about her! She charges one flat fee for her service…so I never hesitated to call her or e-mail her with a dumb question. There were a few things I didn't understand, she would take her time and explain things to me. I was impressed with her organization and knowledge about the divorce process. Holly always got RIGHT back to me and was there for me all the way through to the end. Even after my divorce was final, she helped me with some documents I needed. Call her! She's incredible!!!!
I retained Ellen Rhodeman after my first attorney was unsuccessful with mediation. Ellen is stellar ✨ for her heart is centered and calming . She was able to win a large settlement that was beyond my wildest dream!
The attorney I was assigned was helpful explaining the process all throughout the entire event in ways that made it easy for me to understand. The patience showed was phenomenal. Maximum effort put forth to ensure the final judgment was fair and just. Thus resulting in a very happy client. I would suggest this firm to any married couple that has come to terms with the fact that separation would be best.
Ali Isroff took on my child custody case, mid way through and all while I had another lawyer, she was considerate, to the point, and practical from the first time we spoke all the way through to the end. I would consider her when choosing a lawyer to fight hard for you and your children. Being a mother of three herself, she totally was on my level with compassion and a sense of knowing exactly what I was going through. What was even more convenient for me was living in WI and Sterling Hughes, LLC is so broad with locations, they found Ali for me who lives in IL (that is where my court case took place). Ali would contact me immediately before making any decisions on behalf of me, and never forgot any details. Thank you Ali for showing me trust!
We used Sterling Law Offices to help us file our divorce paperwork and mediate a settlement. Holly Mullin was a sincere pleasure to work with and made a very sad and unpleasant task more bearable. Having her handle all the paperwork made the process so much less stressful. She came highly recommended and I would also recommend her to anyone in need of an attorney.
I hired Erin rhodeman to help me with my divorce,I’m so very glad I did.money well spent, she had my back from the begging to the end.
Just responding to the request for feedback. Anne did a great job considering she had to get involved in the middle of the process. I think it ended up being a blessing because I wasn?t totally happy with Maureen and she might have known she was leaving so I wasn?t a big priority (taking several days to get a reply and then scrambling the last 2 weeks of phase one and then realizing we should have started the process earlier, etc.) . I am sure the process is a little more difficult with Covid and not being able to meet in person etc. Having not gone thru this process prior (don?t plan to again I didn?t know the correct questions to ask. If I had to do it again I think I would have requested to get more input/suggestions from council on the financial aspect (by law what do I need to do and she keeps this you should ask for that, etc.). I would recommend both Anne and you to friends if asked for suggestions. Thank You”
I know COVID has changed things but I think meeting a lawyer in person is important especially when I pay $5000 up front. Then I later find out my lawyer is too busy for my case and I am assigned another lawyer only after I call asking why I have not heard from her in the month since my husband was served. Next all the paperwork that was supposed to be sent to me was actually sent to my husband. I find this out when I get an email from my new lawyer asking why I sent the paperwork back she sent me. Very disorganized. I felt that my case was not very important to your law firm but I paid my $5000 and did not have another choice. My new lawyer has been reassuring but am having a hard time get over how my experience started. Sincerely, Karla Warren
I used Attorney Keenan. I would highly recommend him he did a good job with my case. I was looking at the small picture and attorney Keenan was looking at the big picture and protected my retirement for the long road. I hopefully never have to use him again, but if I did I would hire him again. I give him 5 stars for the tuff job he had looking out for me.
Had Robert Keenan as a lawyer and unfortunately can not say was represented by him. He has poor follow through, poor communication, and absolutely no push back. Extremely disappointed by this lawyer and the fact that a law firm would employ and stand behind a lawyer Like this. Would not recommend to anyone.
Given the conditions of the divorce, the outcome was as satisfactory as it could have been.
Highly recommend using Sterling Law Offices, I worked with Chelsea Gatterman and even in the middle of the covid crisis she always responded to all my questions and concerns very quickly.
Tiffany did a outstanding job of speaking on my behalf in the court room. It was clear she took the time to study my case and get the best possible outcome.
I had an extremely positive experience with Sterling Law Offices in Milwaukee. I worked with Attorney Joanna Fraczek and she was exceptional! Attorney Fraczek is knowledgeable, professional and very thorough in court. I would recommend her to anyone needing assistance with child custodial arrangements and child support enforcement. Her attorney fees are also very reasonable.
I was blessed to have Elizabeth McInerny represent me throughout my divorce. Her professionalism and work ethic are unparalleled. Elizabeth was always accessible and would address my needs with clarity and understanding, which was crucial during such a trying time. Elizabeth always had my children and my best interests in mind and worked strenuously to that end. She went above and beyond, continuously. Opposing counsel was completely irrational and sought to bully us into submission. Elizabeth was strong and kept a positive/professional demeanor throughout. She did not allow us to be pressured, intimidated, or bulldozed. Divorces can get nasty. Elizabeth will stand her ground, work hard, and fight for you. Thank you, Elizabeth.
Anne was wonderful and the set fee scale made things way easier when not being charged for every email or call. Things went smoothly and I will use them again if need be
I had a lengthy and complicated divorce. I was incredibly happy with the service and attention my case received from Kathy Curran. She had so much patience over the 18 month process. She helped navigate the steps and got me the settlement I deserved. I highly recommend her and Sterling Law Offices
Probably the most impressive thing about Sterling Law Offices is the fact that they have SET FEES per PHASE of divorce!!! They ARE NOT out to nickel and dime you!!! They are not looking to add insult to injury!!! They discuss your case with you, and give you a written fee explanation UP FRONT!!! I am EXTREMELY pleased with the exceptional professionalism and overall care I received while going through a VERY high conflict divorce. Atty. Erin Boyd took over representing me in my case after my initial attorney was promoted within the law firm. Erin had NO CLUE (although we attempted to warn her) what kind of twisted situation we had been dealing with, and she was coming into. However, she learned VERY quickly that she WAS NOT dealing with a “typical” divorce, or a “typical” respondent!! Erin did a stellar job of looking out for MY best interest, despite my wanting to cave in, give everything, and walk away from the life I had been in for far too long!!! I, in fact, not only HAVE recommended Sterling Law Offices to others, but will continue to do so! I again thank the entire team at Sterling Law Offices for a successful completion of my divorce. If you want a wall to lean on when you are feeling weak through an extremely difficult time in your life, all while exuding professionalism, Sterling Law Offices is the team for you! Thank you all!
Absolutely expensive they said they have a manageable payment planwell they do for upper class but not us normal people
My experience working with Latrice Knighton and Sterling Law as a whole has been nothing short of superb. Before going with Sterling Law and specifically Latrice, I did my research and selected them based on all of the positive reviews, their clear professionalism and expertise. They have not disappointed. Latrice has been an absolute pleasure to work with every step of the way and made me feel like I was in very good hands. I also cannot say enough positive things about Sterling Law's fee structure! I am a huge fan! Why are not all law firms structured this way? Unlike many people I know, I have never been reluctant to reach out to my lawyer for fear of incurring huge additional fees. I highly recommend Sterling Law Offices and Latrice Knighton.
I worked with Austin and he was very responsive and supportive. He was easy to work with and made the whole process less stressful.
I had Attorney Robert Keenan represent me with a recent material settlement agreement. After a rough and very frustrating start with a different firm, Attorney Robert Keenan really stepped up to the plate, and was extremely professional with me, as a client. All questions or concerns were immediately addressed within the hour, or first thing the following morning, with questions I may have had after business hours, either via email or telephone. Communication was absolutely phenomenal to say the least!!! I'm beyond pleased with his services provided during this chapter of my life. I'd highly recommend Attorney Robert Keenan. If you're searching for a great Attorney for representation, search no further.
Helpful & Resourceful
I was very stressed and frankly, lost on my case; until, I spoke with Tiffany. I finally could breathe! She was so helpful and a pleasure to work with. She answered every question I prepared, and ensured I felt more confident prior to ending my time with her. I would recommend her to anyone that is in need of help. She's very knowledgeable and professional. She will take the time to get to know your case specifically, to provide you the best information and advice you need.
I have been working with Attorney Chelsea Gatterman since May of this year. Even with everything going on with Covid, she has been amazing. She is prompt, responsive, and responsible. I know my separation/divorce process is in great hands – I have all the trust in the world in her. She has been a huge source of support and has alleviated much of my stress during this difficult process. I would recommend her to anyone looking for a divorce attorney that will support your needs and make this process as smooth as possible.
Ellen was very professional. She is easy to talk to. After the consult, gave the space and time to process at my own pace. Throughout the time it took, she was always reachable and responded promptly via email/text/phone. Helped me through understanding the process and options and what to expect and prepare for it. One thing about Ellen is she very compassionate and kind and understood the situation I was going thru as a father and helping me through an emotionally difficult divorce, which made a big difference to me. I highly recommend Ellen
The Right Choice
It was a long and oftentimes stressful process to get to the end of my divorce, but overall I could not be more satisfied with the result. I believe it was fair and equitable for both sides, and a large part of that is due to Sterling Law Offices and Ellen. One of the main factors in the divorce process is the attorney, and Ellen is simply great to work with. She has a wealth of experience and a down-to-earth attitude, is very easy to talk to, and was 100% focused on helping me achieve my goals_x000D_
She helps ensure you're as prepared as possible at each step along the divorce process, and was reachable and responsive over text, email, phone, and video, depending upon the need. I truly felt like Ellen cared about me as a client. Another important factor, and the one that initially drew me to meet with a lawyer at Sterling Law Offices, was the cost. The financial structure with Sterling Law Offices was absolutely what I needed, and Ellen was always available to guide me and answer my questions along the way without me having to worry about added costs._x000D_
She was also cognizant of helping me avoid extra fees, at one point working at all hours of the day and evening to help reach an agreement and avoid costly mediation. Don't trust just my review… Scroll through more of these reviews and you'll see similar comments. Thanks Ellen!
Hi Jeff, I struggled greatly with deciding if I should reply to this email. It's been heavy on my mind, so I'm deciding to share my thoughts. I am very disappointed with the service I received from this law firm. I felt as though my attorney simply went through the motions throughout the time she represented me. I felt the minimal was done and that she simply treated the case as any “standard” divorce. I am still going through the divorce, and have now learned that there are many things she missed and could have done differently to work my case more aggressively. I will not ever recommend this law firm to anyone going through a divorce. It is an extremely emotional, difficult, and life changing situation, and I simply don't feel that Sterling treated it that way. I truly felt like I was just another case file. I truly hope that this feedback is useful to you and that you use it to make your firm more compassionate and helpful to those you serve. Sincerely, Rosemary Trevino
Not much contact so will have to see how things go
Made it to phase 2, the 11k mark. Very irritated that my ex?s bill was only 3k. Not sure I got 8 grand ?more? out of it. Very upsetting.
great staff…very helpful….professional
My experience with the law firm was great! Attorney Latrice Knighton represented me in my modification of placement action. She’s very knowledgeable and professional. My case went in my favor. I appreciate her and the firm for working with me!!!
Went with Attorney Robert Keenan to help me with custody of both of my children. I must say he is very professional and a man of his word. So happy that I chose him to represent me. He was always easy to communicate with. Whenever I called him to ask any question he immediately would respond and answered everything i asked. I highly recommend him to any fathers that are fighting for their children cause as a father it is hard to get full custody and placement of our children. I just want to say thank you Robert for everything you did for me I will always and forever be grateful for what you did well done sir!!!
Hannah Smet was amazing! She always responded to questions and really cared about my future. Hannah was personable and easy to talk to; she really listened! I would highly recommend her to anyone in need of a divorce lawyer!
Simply the Best
I am father of four, who couldn‚Äôt be happier with Sterling Law Offices. I have to tell you from the start, I have been where you are‚Ä¶ putting in the time to research and find an attorney to improve my children‚Äôs and my quality of life. Naturally my second concern was cost, which I‚Äôm happy to say lead me to Sterling Law Offices. _x000D_
Their fixed fee option shows their level of commitment to their clients, by not nickel-and-diming you to death, even when your case is extremely involved, as mine was. Although I am confident Sterling Law Offices has a team of very capable attorneys, my research lead to me request Attorney Ellen J Rhodeman, who I felt was the best for my situation. _x000D_
It was without a doubt the right choice. Ellen is extremely knowledgeable with many years of experience. The combination of Ellen‚Äôs impressive ability to perform in court and the high level of respect others involved have for her, not only puts you at ease, but is also a great advantage. From day one Ellen made me feel comfortable, as she was down to Earth, easy to talk to and as dedicated to my goals as I was. _x000D_
Her commitment to her clients is obvious in her immediate response to any concern and her honesty to you regarding expectations. Now being at the end of an extremely successful outcome, I can say with experience, that you are in the right place. I think attorneys tend to get a bad rap, which makes it difficult to make a choice, but honest and compassionate ones do exist. _x000D_
Thanks Ellen for improving our lives and thank you for all the time you put in. You're a great asset to Sterling Law Offices, and anyone who chooses you to improve their lives.
My experience with sterling law office was great. I worked with Joanna Fraczek, she was great. The process of divorce was not easy and my ex wife was not very cooperative but Joanna was able to work with her and came up with agreeable arrangement.
I am father of four, who couldn’t be happier with Sterling Law Offices. I have to tell you from the start, I have been where you are… putting in the time to research and find an attorney to improve my children’s and my quality of life. Naturally my second concern was cost, which I’m happy to say lead me to Sterling Law Offices. Their fixed fee option shows their level of commitment to their clients, by not nickel-and-diming you to death, even when your case is extremely involved, as mine was. Although I am confident Sterling Law Offices has a team of very capable attorneys, my research lead to me request Attorney Ellen J Rhodeman, who I felt was the best for my situation. It was without a doubt the right choice. Ellen is extremely knowledgeable with many years of experience. The combination of Ellen’s impressive ability to perform in court and the high level of respect others involved have for her, not only puts you at ease, but is also a great advantage. From day one Ellen made me feel comfortable, as she was down to Earth, easy to talk to and as dedicated to my goals as I was. Her commitment to her clients is obvious in her immediate response to any concern and her honesty to you regarding expectations. Now being at the end of an extremely successful outcome, I can say with experience, that you are in the right place. I think attorneys tend to get a bad rap, which makes it difficult to make a choice, but honest and compassionate ones do exist. Thanks Ellen for improving our lives and thank you for all the time you put in. You're a great asset to Sterling Law Offices, and anyone who chooses you to improve their lives.
Expert in law and empathy
I had the pleasure to work with Jessica Naples during a time I felt emotionally devastated and cognitively confused. Out of several attorneys I consulted with, Jessica was the only one I felt truly cared. She instilled hope and helped me when I felt hopeless/helpless. Jessica‚Äôs expertise in her craft was always delivered with empathy and care. She was efficient and available whenever I needed assistance. I am lucky I found her._x000D_
I am reluctant to share specifics as my contract with Ms. Wakefield is current although I can say that communication has been scarce, I have asked questions that do not get answered and overall I feel like I am lost in a tunnel of formality.
Frustrating case. Will need Attorney Smet's help again as my ex is not willing to work with me on anything.
I paid an initial 300 plus dollars for service from this law firm, and when the paralegal/attorney (don?t know which one) called me back, and I explained to her my child support situation she pretty much told me there was nothing that she could do for me since I did all the leg work already. Then a few days later I received an email from you all saying the money I paid was ?earned?. Which I didn?t agree with, because I could have gotten that answer for free at another law firm. I didn?t call/email to complain about it because at that particular time I was going through a death in the family and just did not have the time nor the energy to deal with it.
Always there for you even when you're having a mental breakdown. Thank you Latrice!
She was very nice and patient with a very difficult situation. She had a great positive attitude throughout the ordeal. A real God send for my mother.
Sent email to Jeff on 8/24
Knowledgeable, excellent customer in time sensitive matters. I worked with Jeff Morrale and he went above and beyond even after the case was complete. A lawyer that actually follows through and cares, didn’t know one existed.
Attorney Hannah Smet has been such a help to me and my family. She has helped us feel at ease through a tough child custody situation and is always quick to respond when I reach out to her. She fights for my family and genuinely cares. I would highly recommend Hannah and the rest of the firm at Sterling!!
From start to finish, Sterling Law Offices made my divorce process easy. Joanna did a great job explaining and keeping me informed (esp during our shutdown) throughout the process. I would highly recommend Joanna and Sterling Law Offices.
STAY AWAY CRIMINAL INTENT IS EVIDENT. I had Hannah and had to remove her and get someone competent. Sterling law appears very absent as I try to get my refund check I can't even connect with them on the phone. The example of the law I saw practiced at this facility makes me wonder if they are financially insolvent right now. I wouldn't get involved in the firm I'm having wonderful results with Tim Young from Oshkosh. He's been able to get me out of the problems caused by this incompetent's law firm.
Ellen is a great divorce attorney Explain everything in simple terms for you… made me feel very comfortable and understand everything that is going on with your case…Thank you so much
I couldn't think of of a better law group that could represent your needs in a divorce. I was represented by Chelsea Gatterman, the professionalism and accessibility was peerless. Going through divorce is tough and the attorneys at Sterling law help guide your through the convoluted waters and help ease the trepidation of a split house hold. To put it plain and simple your throwing your money away and risk not being able to spend the maximum amount of time with your child by going elsewhere.
1. First appointment was blown off. I had to call to find out why the atty was not on zoom call. 2. Paid fee (which should have been at 25% discount due to going through EAP from work) for counseling appointment took a week to get a response for an appointment almost another week until appointment 2. Second appointment rescheduled due to “atty in emergency room”. Another week wait for reschedule. 3. Had the meeting and was informative and helpful. End of meeting atty assured me I could call and they would help answer questions within reason and offered to look at my documentation one last time. Since then I emailed documents for review (on 3/5) and called direct line (on 3/15) to which neither have been answered. No, will not recommend.
First let me be clear. Ali seems like a very good attorney. She is passionate, knowledgeable and understanding. All things you look for in someone dealing with tough situations like family law. My issue is in the process and few structure. First to charge a $150 for a 4 question intake form, a 7 minute ?consult? (and which ended up just turning into a sales call) is ridiculous. Everyone else has no problem giving g me a quote without a fee. I will always pay for valuable time, this was not. Then to try and convince me my uncontested, no opposing counsel, no kids, no asset, me assuming all debt divorce would be $5,000 is simply insane. I get it. Most people say that have an easy divorce. This one is. I would like my $150 returned to my card unless you guys can come back to reality on how tough things are for people right now and charging twice what every attorney is right now. Thank you for the time and I appreciate the opportunity to express my thoughts. Rk
Divorce during a global pandemic
While my divorce was initially put on pause for COVID, my attorney (Jessica Naples) from Sterling adapted quickly to the situation. Switching over to doing everything remotely went rather smoothly and I can say looking back on it, it was about as painless of a process as it could be. Jessica was always quick to answer any questions I had and I would recommend her to a friend.
From the very first phone call I made to Sterling Law, I knew I found the right place… I felt like these guys won't play and I would finally get the JUSTICE I had been praying for… Mr. Keenan and staff were very helpful and sympathetic to my case they worked quickly and efficiently even through the start of the covid virus… To my delight the case was over quickly with little effort on my end… I am happy with the end results from my case and would highly recommend this Law Firm… Thanks again Mr. Keenan…,
Latrice Knighton did a fantastic job guiding me through the divorce process. She was professional and made a complicated process seem manageable. I would highly recommend her to anyone who needs a divorce attorney.
I felt our mediator was not prepared for our zoom meetings
I was recommended to Sterling Law Offices, S.C. by a really good friend. I'm really glad that she did because the mediators were friendly and helpful while going through this incredibly stressful time in my life. They explained the process and were there for me every step of the way, answering any questions I had, no matter what. I would highly recommend them to anyone who wants a difficult situation to be handled with utmost professional care and integrity.
I worked with Latrice Knighton for well over a year for my divorce. She made the process much less intimidating and was incredibly professional. She was smart and fought hard for what I wanted. I would highly recommend Latrice and Sterling Law Offices.
Was not impressed with Kathleen Curran. Did not get the impression she would be an advocate for me in the divorce. She had difficulty keeping the story straight. She responded to email without keeping in mind facts she already knew.
They handled my divorce perfectly. I was very satisfied and feel the price was fair.
Elizabeth was great to work with regarding my case. Excellent customer service. I would highly recommend.
Chelsea Gatterman was awesome to work with and was very helpful. she was always there to eithet answer my phone calls. or call me back the same day. I highly recommend sterling law offices.
The attorneys are very good at what they do and the clients are pleased with the work their attorney does. So I recommend them. Good job, Sterling
They truly care about their clients and your case and do the most they can for you. They are responsive and get back to you right away when you have questions. They are very respectful and professional. I would recommend them to anyone.
Jeff – When going through divorce your family and home and who you thought was your best friend is now all up in the air. Its' the most stressful time of your life. Sterling made my life even more stressful. Once I provided the $5500 I got no response! Please call me 920-205-1239 I would love to provide you with my experience. In my role in the workplace I do a lot of career coaching, its one of my passions. My experience was so terrible I actually talked to one of your staff answering the phone about if they should and want to stay at a place like Sterling.
Neve call back asked to talk to a manager was told one would call me never did still watering for stuff I asked to get back maybe you should call me at 6082890077
I felt like I was not heard in my case and was low on the priority list for my lawyer. I felt like with the services I was paying for I was not getting good communication at all.
Elizabeth McInerny was very easy to work with. She was very helpful regarding my divorce. I would recommend her to others.
Attorney Morrell was very professional and responsive to my needs and requests through my legal process. He gave me excellent legal advice while respecting what I wanted done. I truly felt that he wanted what was best for me throughout the process. I would HIGHLY recommend Attorney Morrell to anyone going through a difficult and emotional legal process. I researched several different lawyers and law firms and I am very grateful I went with Attorney Morrell!
I would recommend Sterling Law Offices to anyone. They have a fixed pay structure and so you don’t feel like you’re being nickeled and dimes throughout the entire process. I had the unfortunate experience of being married to an adulterous husband and so I was overwhelmed at the prospect of going through the divorce process after having just lost my job during this pandemic. My two small children were my main concern as we would have to work out a placement schedule. Chelsea Gatterman was my attorney and I am so glad that she was. Her background and personality fit perfectly with my situation. She had my back throughout the whole process and answered any question in a timely fashion. What other attorney will text you back within minutes? She even called me during a holiday weekend to reassure me regarding a specific part of the process. Her knowledge and understanding were invaluable. Money well spent!
We worked with Attorney Elizabeth McInerny on our case. We are incredibly grateful for her professionalism, passion and dedication to our case. This was a challenging case for all involved, Elizabeth did an excellent job keeping things positive the entire way through. We highly recommend Elizabeth for any family law needs!
Mr. Kinsler was wonderful and helpful and got everything we needed done in a very timely manner!! Highly recommended and will use him exclusively if needed in the future!!
If I did to my kids what my ex did to my kids I would be in jail. There's just to much leway for woman in kids justice.
Jeff was great to work with and did a fantastic job for me. I would definitely use your services again.
Hannah is amazing! Very quick to responding, answers all your questions and puts your mind at ease!
I used Sterling Law for my divorce. Genelle answered all my questions and put my mind at ease. Professional, down to earth, fights for her clients, and she’s hilarious, which I very much appreciated during such a difficult time. I highly recommend Sterling Law.
Tristan Eagon was incredibly helpful and committed to my case as if it was hers personally. She’s amazing at what she does and it shows in her work. She went above and beyond to assure all of the fine details were completed professionally and timely.
Hannah is so wonderful to work with! Very efficient, and gets the job done!
Attorney Smet has been a level headed calm in contrast to some passive aggressivity from the other side of the aisle. I was referred to Smet by another local respected attorney, which is worth the distance I go to get quality representation. She listens, provides solid advice and I have great admiration for her as a strong family woman who “gets it”. Highly recommend!
I have never dealt with lawyers before until as of late. In my ongoing divorce case, I have found attorney Genelle Johnson to be more than helpful and very wonderful to work with. She knows the law and puts her heart and soul into her work. She's very upfront, honest, and passionate about her job and clients. After meeting and working with Genelle for a while now, I can't imagine going through this without her representing me. I am more than grateful that our paths have crossed and would recommend her to anyone entering the hardships of divorce. Thank you for all of your time and help Genelle.
Hard things, like custody and placement,are never in anyone's “what if” plan. Genelle Johnson has been awesome with helping me navigate this very hard situation. I'd highly recommend her for any family law situation.
Well, I believe I am just now entering phase 2 of my divorce. I am unsure of what to expect and where I stand. My lawyer has been very nice and fairly quick to respond to my needs although I had issues with my fds and it dodnt seem my soon to be exwife was given the same stringent guidelines I was. During the temporary trial I dont feel my lawyer fought for me the same way my wifes lawyer did. This is my first and hopefully only divorce I will ever have to go through and I dont know if it's the system or my knowledge of it but I feel being a man fighting for my rights I'm way behind.
I am currently working with Hannah Smet. From day one everyone at Sterling Law Offices has had a professional attitude. While a divorce can be a difficult time, Hannah has a compassionate attitude. Hannah has always been responsive to my needs and communication is superior. I have my trust in Hannah that she will do her utmost best to see that I am pleased with the outcome of my divorce.
I got a new attorney after my divorce started, and Shannon picked up the ball fast. It hasn't been the easiest of times, and seems to roll slow with no fault to Sterling Law, but our opposition. Shannon has helped me a great deal to document and protect myself in this process and so far I feel like we are seeing some light at the end. Would recommend this firm and Shannon especially.
Sterling Law attorneys Johnson and Morrell were very helpful and informative at every step of the process thus far. I am confident in their ability to fight hard for my rights as a father. So far so good, ad I'm happy to have chosen Genelle Johnson and her firm to help restore my rights.
Everybody here that I talked to was very knowledgeable and nice! Most lawyer offices are intimidating but the people here took the time to answer all of my questions didn’t make me feel like I was stupid. They also got back to me when I left messages, whether it was by phone or email within a day; sometimes even within hours which I very much appreciated! Most importantly of all, Jessica solved my legal problem in a very fast time frame and she also gave me confidence when I was feeling worried that we wouldn’t get it solved!
Jeff Morrell was fantastic to work with. He explained everything for me as we were going through the process. He was quick to respond if I had any questions and was available at all times. Great business and a great lawyer. Thank you Jeff.
I did not go with this law office for my needs. The attorney I spoke with was knowledgeable, but I was disappointed this the $150 consultant fee (not charged by many other law firms), and the high flat fee price quoted.
Things with my case and Chelsea were going pretty well. At least I thought they were. We entered negotiations with the opposition prior to our court date. There was specific language in the stipulation that i thought sounded fined. However, when it came to the final signed order I realized it was changed. I did not realize this until after it was signed
Attorney Robert Keenan handled my case and put my mind at ease when I needed help with a family legal matter. The communication between myself and Attorney Keenan was very professional and he handled my case in a timely manner. He took the time to answer any questions I had and made sure I understood what the process was for my legal matter. I highly recommend him for anyone looking for legal help! The staff that assisted Attorney Keenan at Sterling Law offices were also very professional and reassuring when speaking with them.
Kirsten was tough to work with.
While working with Kristen Navarette was a good experience after she left there was little communication. The attorney assigned did not reach out after I signed the forms to allow her to assigned to my son, Cullen's case. We had an attorney on the day of the hearing did not even remember my son's while questioning him. It wa apparent he was not prepared for this very easy divorce.
I highly recommend Nikole Messerschmidt. She was very helpful, answered all my questions and dealt quickly with an issue I had with my ex wife. Plus, Sterling Law Offices flat rate fees left no surprises.
The only experience I have is the fact that immediately upon signing with your farm $1500 was taken from my checking account. After that I have not heard one word from my attorney. She has not answered the one email I sent her requesting information on the status of my case.Since I signed with your firm my 18-year-old son has graduated from high school and moved into his own apartment and yet I am still paying child support on him. I?m wondering if I?m going to get any of that child support back at some point but I?ve not heard anything from my attorney. Nothing. I can?t grade your firm because the only thing you?ve done is collect $1500.
Attorney Hannah Smet is representing me during my divorce. A divorce that is proving to be very contentious. During our consultation I realized that Hannah was a great communicator because she practiced the greater part of communication…she listened. She listened and she understood what I had to say. She then explained the process, what I could expect, what was expected. She did this with clarity, brevity and a level of compassion I did not think existed within the legal community. During the first divorce hearing, Hannah was assertive, not aggressive. She became my voice, and that voice was assertive, cooperative and respectful of everyone in attendance. During that hearing, it became clear to me that anyone who underestimated Hannah’s quiet, unassuming manner would do so at their own peril. She has returned every phone call, answered every text and replied to every email. Hannah is intelligent, knowledgeable, personable and a great communicator. However, the trait that makes her stand out is her innate ability to put herself in your shoes and see things from your perspective. Thus far, this ability has enabled us to achieve a level of understanding that I am believe will lead to solutions. The last thing Hannah said to me at our consultation was this… “What will you do, when this is over”? At that moment, during one of the darkest periods of my life, I realized that this was not an end, it was a beginning. There are many Good attorneys. Great attorneys are rare finds. Hannah is one of those rare finds.
Some communication emails took way too long and filing paperwork with the courts starting turning into hell!! I was constantly contacting the courts to make sure she had everything submitted, which I would hear no! Then like I said to contact her and get a response was not good!! We paid way too much for her to deal with our very easy divorce case! Should not have taken as long as it did, but when communication on her part isn't key, it tends to drag out!!
I have been working with Attorney Hannah Smet. I can tell you, I went into this process feeling worried, intimidated and unsure. Hannah has been a guiding light for me throughout this process. Her communication has been quick and she is a wonderful listener. She strikes the perfect balance between being professional and relatable. My case isn't over, but I know Hannah has a plan for every step along the way. I meant to use another attorney, but because of a snafu in communication, I was led to Hannah and I feel it was truly serendipitous!
I highly recommend Sterling Law Offices, S.C. and Attorney Tiffany Biederman. This is a tough process I am going through, but she is helping me more than I could have imagined. She explains things so I understand, answers all my questions, takes the time needed with me, is honest, and I know she is working in my best interest. I recommend her to all my friends and family. I am glad I have her in my corner during this process!
I really appreciated the time they spent with me, and they took the time to make me feel at ease and comfortable with everything that was going on. Nikole and everyone one that I worked with was very professional and made the process easy to understand and guided me when I needed it. Thank you for your help.
I have been working with Attorney Hannah Smet. I can tell you, I went into this process feeling worried, intimidated and unsure. Hannah has been a guiding light for me throughout this process. Her communication has been quick and she is a wonderful listener. She strikes the perfect balance between being professional and relatable. My case isn't over, but I know Hannah has a plan for every step along the way. I meant to use another attorney, but because of a snafu in communication, I was led to Hannah and I feel it was truly serendipitous!
I was in great hands with Genelle Johnson. She was with me every step of the way and made sure to explain every part of the process to me. I highly recommend her.
Genelle Johnson of Sterling Law Offices is an amazing attorney. Her legal knowledge, skills and expertise through tough times has been the most valued part of this entire legal process.
Hi Jeff…just not a good experience. She straight out believed the lies that were told to her by opposing even after I told her I had proof. I even told her I was never served any papers for anything that was filed by their attorney. I pd good money and she really didn't do anything and seemed VERY unsure of herself. Any normal attorney, after being told there was emotional abuse which was turned over to CPS would have used that as leverage. But not her. Very unhappy!!!
I would be more than happy to discuss with you my unhappiness.. I called and complained multiple times about the issues I was having and got absolutely no where..
Hi Jeff, I at point of not knowing what to do,I've been told I would get a call that has been around 4 weeks ago still not to this day ,last week I was put on the impression I would be called now in a day or so that a week ago. I have to keep fighting and reminding even my attorney of my visitation court ordered rights. I'm very disappointed and confused about this situation. Maybe I don't understand the legal situation well enough. I want to say this in a very respectful way, but it saddens me to even say this but I wouldn't highly recommend my present attorney or maybe the firm. But I will hold my opinion till the end. On rating or doing a review because out of good conscience and experience i couldn't give a good rating. I'll say maybe I don't understand the legal aspects of the case, I'm willing to talk about it and be corrected on this matter. Sincerely John.
Kathy Curran and Tristan Eagon were fabulous. Over the years, i have had experience with multiple lawyers and multiple law firms. Kathy and Tristan were extremely competent, well prepared, communicated well and frequently. The cost was very reasonable. i would recommend them in a heartbeat. i hope i never need it, but i would hire them all over if needed again.
I am unsure of the attorney. I had corrections to the Temporary Order that was sent to him and Paige. When the signed Temporary Order came back the error was still on it. I am unsure how important it is and no I have not tried to contact Attorney Jeff Morrell since receiving the signed Temporay Order. I can tell you that I liked Mike when I first sought legal advise. I felt he listened to my concerns. Not feeling the same about Jeff.
I would recommend anyone who is going through a divorce to use Sterling law, Attorney Beiderman has been of great assistance in a difficult time. She always has my best interest in mind. I can't thank her enough for her professionalism. The first time we meet I told her my opinion of lawyers! She has changed my mind. I would highly recommend her!
Attorney Biedermann went above and beyond what I expected and paid for. She took matters in her own hands because my ex's attorney was dragging this out.
I cannot recommend Sterling Law Offices enough. They are super affordable with their flat fixed fee. I am going through a custody battle from out of state and it is an absolute godsend to be able to contact my attorney at any point without worrying about running up a bill. My attorney, Robert Keenan, is professional and responsive. He is extremely knowledgeable and takes the time to get to know every aspect of your case, even telling you what you'll likely expect to happen in your case. I feel very confident having this law office on my side.
Highly recommend Attorney Chelsea Gatterman. Kind, professional, and gets things done.
Attorney Gatterman was helpful, responsive, and had made this process easy as possible. I'd definitely recommend her!
I hired Shannon to assist me with my divorce. I was so grateful to have found her. She was wonderful throughout this whole difficult process. She was very organized, responsive and professional. I would highly recommend her!
I first reached out the Sterling Law Offices over a year ago, as I was in the initial phases of a divorce and needed help as I was in way over my head. I had an initial consultation with Jeff Morrell, who immediately pointed out ways he could assist and address what seemed like insermountable issues in my case. From day one, Jeff made a significant impact in my case, and continues to support me with the intensity as when he first started. He has always been upfront and honest with me. If you are looking for a Family Law office, I highly reccomend and urge anyone with questions to reach out to Jeff!!! Thank you Jeff!!!
Highly recommend Attorney Chelsea Gatterman. Professional, friendly, and gets things done!!
Just hoping this can move along soon.
I can't justify the cost for no guarantee of the final outcome. Consultation didnt match the agreement in price either. And your law firm is twice as expensive as every other I've talked to. Now its too late. I'll go without legal representation.
Toby Kinsler was extremely helpful. I had set up a Coaching Session with him, which my ex and I attended online (mindful of social distancing guidelines). He answered questions from the both of us thoroughly and helped us through our paperwork struggles with a speedy efficiency. Mr. Kinsler also gave us good advice that will hopefully help speed along the divorce process more quickly for us. Additionally, the resources he provided us were extremely helpful. Divorce is a tough process. Mr. Kinsler made it easier for both of us. It is clear he is very dedicated to his work and follows through on his promises. I would recommend anybody who is struggling with the divorce process to work with him and Sterling Law Offices.
Attorney Jeff Morrell is one of the worst lawyers. Little response to emails, texts, calls, on the rare occasion that he does response it is very contradictory. Do Not use this attorney or Sterling law. They will just one day decide not to represent you. They left us and our daughter unprotected from the legal system. If you want help go to another.
Persistent in finding answers
Attorney Hannah Smet, has great business practices and ethics. In a short amount of time, you know Hannah‚Äôs purpose is to help people with their legal issues and dilemmas, as was my situation. My Judgment was transferred ‚Äòout of state‚Äô to Wisconsin, where the father‚Äôs residence was. Until I spoke to Hannah, I had little hope of collecting on the Judgment. My attorney and others said, ‚ÄúGood Luck in collecting‚Äù, since it was a case, transferred ‚Äòout of state‚Äô._x000D_
- Hannah has an ability to navigate, and get to the answer on complex, Child Support issues.
- Hannah not only gets answers to issues, but helps get to resolution of them.
- Hannah has the experience and knows the infrastructure of Government service organizations. This is indispensable resource in the event of a discrepancy that needs correction.
I appreciate everything Hannah has done for me.
My meeting was scheduled with Ellen, but as I was waiting for my consultation, Chelsea walked in saying there was a change and she will be my attorney. I immediately felt like I a burden, she didn't seem too interested in what I had to say, but I trusted she would help me, considering the conversation I has when calling to schedule the consultation. That is when we discussed my case is a high conflict one and the receptionist said they have someone who would definitely be able to assist me with my case. From that point forward, I was left in the dark, there was hardly any communication, I was given incorrect information, I would have to call when there were multiple emails she wouldn't respond to. I had provided everything she needed to represent me well, but she hardly spoke to me, and didn't ask any questions. The meeting we had before the hearing was becauseI had pushed for it, and she didn't tell me anything at the meeting. She was on her computer, on the opposite side of the table typing, but what? The meeting was useless and I asked her why we had the meeting, and she didnt have much of an answer. We discussed early on that there was a bit of a contradiction in my requests, but why did she and I not discuss that before the hearing? AFTER the hearing she mentioned this and u asked why on earth did we not have a conversation about this? My new lawyer listed to me and knows I have a custody case, and is willing to hear my thoughts as to why placement should change based on the best interest of the kids.
I had an extremely disappointing and maddening experience trying to work with Chrlesa. The first time we met last year, I gave her lots of information, specifics of what I wanted, and gave her lots of documents supporting my affidavit. It took over 6 weeks for my ex-husband to get served because everytime i reached out to Chelsea, she kept saying she was working on it, but t clearly wasn't. She asked me only two or three questions throughout the entire process. She did not communicate with me at all, I had to practically beg for a second meeting with her because the hearing was coming up. We met for an hour, i spoke to her, but she didn't have anything to present to me and typed on her computer, never mentioning anything about the paperwork I gave her or what she had done to prepare. I was seeing modification in child support, custody and placement. She told me to not even try for the latter two. I reachedout to her at some pointasking about he hearing, and she said sorry, I thought Lynne sent that to you. I didn't even know who Lynne was and multiple times told Chelsea I felt in the dark. Walking out ofthe hearing was shocked at how little she said to support my points on the affidavit, in fact, the commissioner got incorrect info because Chelsea had nothing to say to represent me. I told her I wanted to appeal as were walking out of the hearing. She seemed satisfied with my getting a small increase in child support, and encouraged me to drop placement and custody modifications. I asked her what she did for me to help my case and she couldn't answer that question. She kept emailing me to send financial info to his lawyer and would not provide me with the same info. When I first called Sterling, I spoke with someone and asked about experience in handling cases like mine. When I went in for the first time, I had a meeting scheduled with someone else other than Chelsea. I was waiting, fully prepared with all of my documentation, and Chelseawalked in saying she's handling my case instead. Bad, very bad. She acted like she was listening, but as of now I cannot think of a single thing she did for me. She didn't respond to most of my emails, she also said we have 30 days to appeal when it's actually 15 days. Right after the hearing, I said to appeal, and again via email and phone conversation. She put the appeal in on the very last day, only once my new lawyer emailed to confirm because Chelsea was not doing it. In addition to that, Chelsea emailed me after the hearing asking if I wanted to appeal, when I had already made that clear many times, so why didn't she do it? Back to when I requested a meeting with her saying I was uncomfortable with the lack of communication, and she didn't ask any questions, just let me talk. I feel she may have apent an hour on my case total. I had to practically beg for her to connect with me the entire time, andive spoken with many people who know my situationandshared with them the commissioners report. Every single one of them absolutelycannot believe it, I100% could have represented myself much better on my own. She wanted me to settle on everythingand discouraged me to try for custody and placement, when I actuallyhave a good casefor both. I asked Chelsea if you could perhaps get involved for more assistance, but she said that wouldn't work. Anothernote about exchangingfinancial info, Chelsea wanted me to stop asking for the same things that I had already provided to his lawyer per her request. She had no paperworkat the hearing, was going off a whim, and stated things that I would not have said- in fact, her inaccurate statements in a failed attempt to represent me has hurt my case because now I need to prove what she said has no relevance and must prove the REAL reasons for change. She blew me off from day one and I would still love to know what she did for me, there has to be notes or something, or maybe there just isn't. I asked multiple times to appeal immediately, asked for the order notes, ANY informationshe could provide. I called Sterling becauseit says the firm isone of the best. Why was Chelsea the oneto handle my case when my appointmentwas with someone else? I'm extremely disappointed, and it was all just a waste of my time. Again, I'm very interestedto know what work she put into my case. I would be more 5han happytoforwardemails as it would show you what my experiencewas like. When I hired a new lawyer,I spent 1 hour on the phone with her, and I was given tons of useful information and exact steps we will be taking. It was that clear to me that she looked thoroughly at the info I sent her. She told me specifically what she wanted from me AND she explained to me exactly what she will be working on. We've talked on the phone several times, and her communication is impressive. I wish I could honestysay that Sterling helped me, but I did not receive any assistance whatsoever, instead I have to dig myself out of the mess from the hearing.
EVEN THIS WEB SITE DOSN'T WORK. CALL ME MY # 920-209-4785 I hope you are better then the lawers I got.
So far so good but my case is still pending so I will see how it goes and how my lawyer gets the job done.
Honestly, ours was a super tough divorce to work through, with kids involved, and planned placement very far from one parent. Going into it, I never thought we’d be able to mediate our way to an okay outcome for both of us, but Toby was a skilled and respectful professional in handling our emotions and the difficult discussions, and helping us navigate the divorce process. So thankful we chose Sterling!
Sterling helped us through this divorce process, and even though it was stressful, they did a good job, especially our mediator, Toby Kinsler. He is very kindhearted and helpful. The speed at which the divorce is nearing it's end, is much quicker than what they estimated on their website.
Communicaion is a issue
Nikole was wonderful to work with. Helped me answer a lot of questions during a difficult time in my life.
Shannon Alberts was my lawyer. I hired her in the fall and my divorce case is being resolved now. Getting responses to emails was always a problem and she didn’t force the opposing attorney to provide updated financial records during our final mediation even though we had several hundreds of thousands of dollars of investments allowing my husband to under report his investments considerably.
I hope no one I know has to use your services, but if they need a mediator I would send them to your company. Nicole kept us focused and on point.
I will not be taking my ex husband to court so I lose the money that he owes me and I am out the $350 that your organization took from me (that I borrowed from my 75 year old mother
A lot of money and felt like it didn?t do anything for my family
I believe that Sterling Law Offices is a competent law firm with highly educated individuals. They have the right answers to your questions in the matter of law. But that's not all I was looking for when I sought an attorney. I wanted to hire peace of mind, the knowledge that someone is fighting for me. That's not what I received. Instead I felt like I was arguing against the attorney I worked with at Sterling (whom I will choose not to name in this review); at this point, I was still ready to leave them a 5-star review if things were rectified. But when I made my opinion known to the owners of the firm, I was swiftly met with opposition via email. Never a phone call or further questions about my interpretation of what happened. This review wouldn't be here if it did; in fact, the 1-star rating is strictly representative of the response I received from ownership. I expected, especially from a law firm, to be heard out, to be allowed the chance to find a reasonable solution to my circumstances, and to be able to move forward with dignity and grace. Instead I was offered 10% of my retainer (over $5,000) for a case that is, at best, 60% complete (that's my personal opinion) and a stipulation to withdraw from the engagement. Those are the facts, I'll let you draw the conclusion about whether to hire them.
She helped me get custody of my son and be able to move out of state with him. From beginning to end she was on top of my phone calls and emails. Always kept me up to date on all court requests and paperwork. I couldn't thank her enough for what she did.
A competent, thorough, responsive law office. Katie V. helped coach me through a very long divorce, and she saw things which previous 2 lawyers had missed. My divorce case was complicated, and she could clearly see the kind of person I was dealing with. She settled my fears and prepared me for what may lay ahead for me and my son for the future. I wish I had started with Katie V. to begin with. Sterling Law Offices would have saved me $20,000 in lawyers fees and a lot of headaches and heartaches. I am so grateful I had the gumption to leave a narcissist when I did, and even more grateful that Katie V. convinced me to keep forging ahead. She is an amazing lawyer, and coach–like a life coach–and if I ever need anything again, I will always call her.
Affordable, effective and done the right way
As with most people, I never expected to be in a situation of ending my marriage of 20 years but I will forever be glad to have found Sterling Law, and in particular Chelsea Gatterman, to handle my case. There were no hidden fees and everything that was stated in the consult was completed how it was stated that it would be completed._x000D_
Review of Sterling_x000D_
I don‚Äôt have a ton to say about Sterling in particular as I found that 99% of my interactions had to do with my attorney solely and not necessarily Sterling. I really dont have any negative to say about the practice in general._x000D_
Review of Chelsea Gatterman_x000D_
I just happened to have been placed with Chelsea when I booked my consult. In hindsight I could not have been more lucky. Chelsea was understanding, honest and calm from the very beginning. I knew that I wanted to take the ‚Äúhigh road‚Äù in a fairly negative divorce and it was apparent to me from the beginning of the process that Chelsea was an honest attorney looking to do things the right way. Her communication was impeccable, and I was always able to contact her and she was very quick to respond. I never felt as though I was receiving any less than her full attention when we were speaking or dealing with issues._x000D_
I can not recommend Attorney Gatterman any more highly.
No issues at this time.
I am very grateful that I chose to have co-counsel representation from Attorneys Jeff Morrell, Genelle Johnson and Shannon Alberts for my divorce. From the first time that I met with them, I knew they were the team that I wanted representing me. It was very easy to see that they each have very unique talents and worked together so well that I felt they would leave nothing overlooked. I wanted someone that cared enough that they would be willing to REALLY fight for us. I found that with Jeff, Genelle and Shannon and will be forever grateful. They took the time to explain the court processes that I did not understand and also prepared me for the next steps. I appreciated the tiered pricing, knowing that I could contact them at any time, with any question, and without being charged an extra fee. Divorce is hard. I will forever be grateful for the outcome that Jeff, Genelle and Shannon made happen for my kids and me.
I worked with Nikole Messerschmidt. Best decision I made in the case. I wrote her a personal review as well. Great attorney, and more than that just a great person to work with. Highly recommend!
Toby and his team were professionals and made the situation go as smoothly as possible. They were there to answer questions and helped every step of the way.
I walked into sterling law office knowing in my head what I wanted but it felt so out of reach. Toby made that dream come true and our family will forever be indebted to him. These guys go above and beyond to make sure you’re informed every step of the way and truly care about their clients. Couldn’t be more happy to have hired Toby and sterling law office as they get things done!
In a time when things were pretty difficult, Nikole was the best attorney I could have asked for. She listened, she understood, but what mattered mostly for me was the fact that she cared. She made my concerns her own, and had the knowledge, expertise, and experience to take so much of the weight I had off my shoulders and handle things for me incredibly professionally. She actually went above and beyond to be helpful which also made a huge difference ..not just for me but for my case. It sounds canned to hear myself say it, but I would strongly recommend her to anyone I know, and wouldn’t even consider working with anyone else should I need an attorney again. I understand that choosing an attorney is hard, as I went through the same process of selection as anyone likely reading this review is doing. All I can say is that I feel really lucky to have made a great right choice with Nikole, and it went great ..enough for me to sit and write an online review, which isn’t exactly my thing ..at all. So to Nikole , thank you again for all your work, and to anyone in need of an attorney reading this ..give her a call!
Attorney McInerny was wonderful and supportive through a difficult time. I would highly recommend her and Sterling Law Offices. I will be returning if I require further representation.
Hello for anyone needing excellent, competent legal services, Sterling law is the way to go. They provide expedient professionalism with personal care and regard to every client. I'm especially proud of my personal divorce attorney Jeff Morell, he stayed in contact with me keeping me updated through the entire process, and got me exactly what I asked for. I can thank you all enough for your endless dedication to the families you represent. God bless you.
Attorney Ellen Rhodeman helped me navigate a very unexpected and challenging divorce. She listened and answered all of my questions very quickly and professionally. In addition, she made sure that I was prepared and kept me informed through each step of the process. She went above and beyond and I would highly recommend her.
Attorney Robert Keenan did a fantastic job with my case! I was able to straighten out a very big mistake that had occurred over 2 years ago that I was hitting brick walls in every direction trying to do it without an attorney. He did it quickly and kept me informed every step of the way. Thank you for helping me, this couldn't have happened without you.
Attorney Ellen Rhodeman helped me navigate a very unexpected and challenging divorce. She listened and answered all of my questions very quickly and professionally. In addition, she made sure that I was prepared and kept me informed through each step of the process. She went above and beyond and I would highly recommend her.
Jeff let me down in every way, he was impatient and disrespectful if I asked too many questions, he did not return my calls or texts, he did not keep me safe, failing to file a motion which later caused me to lose my maintenance and now I have nothing. He got a poor deal for my MSA for me leaving me without support in my time of transition. I trusted him and he failed me. He charged way too much money to divorce me, $15K. He was often impatient with me. Even rude. I would never recommend this law firm to anyone.
Clear and understandable process
I want to thank Shannon Tenney for all her hard work on my divorce case! She always kept me up to date on everything through my whole ordeal. If there was anything that I needed to give her during this process, she always went through everything step by step to make sure I understood everything. I would highly recommend her to anyone in need! Thank you again Shannon for all that you did for me!
I would really recommend Toby.I called different place and when I met with Toby the first time he didn't tell at me for what I was trying for like the others he left me feeling good about what I wanted he was doing cases like mine already and I hated that it came to this but I had to do what was best for my son.Toby worked with me answered any questions I had calmed my nerves an helped me win my case with confidence I can't thank him enough I have never had a lawyer before but I was proud that I was under good hands 100 percent recommend he's an amazing lawyer
I want to thank Shannon Tenney for all her hard work on my divorce case! She always kept me up to date on everything through my whole ordeal. If there was anything that I needed to give her during this process, she always went through everything step by step to make sure I understood everything. I would highly recommend her to anyone in need! Thank you again Shannon for all that you did for me! Chris R.
Chelsea does an amazing job! She is very thorough and made sure we understood every step in the process. She is professional, down to earth, and always responds in a timely fashion. We would strongly recommend Sterling Law Offices to anyone.
Highly Recommend this firm – Particularly Chelsea Gatterman
I would highly recommend anyone I care about to consider working with Sterling Law, specifically with Chelsea Gatterman, if you find yourself needing representation in family law. I found myself in an overwhelming situation and was seeking representation as I filed for divorce. I have two very young children and they were my primary concern. I met with several attorneys before making a decision about who to hire and Chelsea was the only one who gave me comfort in her abilities to protect the areas of concern I had in regard with my children. Throughout the entire process, I felt Chelsea made me feel prepared for what was coming and she was able to relax any nerves I had about each step of the way. She made herself available to me at any time throughout the process, was extremely prompt with her replies, offered support to me as a human and mother as well, and in the end helped me reach final orders I was comfortable with. I was able to finalize my divorce within 5.5 months of filing which is reflective of her prompt action all throughout the process. She was collaborative in working with my ex husbands attorney to avoid unnecessary court appearances but never made me feel like I had to compromise in what I deserved. Even following divorce, she has continued to be a resource to me as smaller situations have arose. I am truly forever thankful that I had this experience when working through one of the most challenging personal times. _x000D_
She was professional, prompt, kind and effective.
Difficult matter made simple
I highly recommend Sterling Law Offices. Chelsea is professional, knowledgeable, and down to earth. She has made this difficult matter a simple process for our family. She makes sure all of our questions and concerns are completely addressed. Sterling definitely paired us with the right attorney for our needs. Keep up the great work!!
lack of communication, lack of follow through, impossible to get a hold of, ignores client at virtually every turn, misses scheduled appointments and puts everything off till the last second and leaves the client in the dark many times.
Extremely professional n extremely helpful in my entire custody battle. Amazing people n organization!
I don't feel my attorney went into the case fully informed and ready to win. It seemed my case was more of an inconvenince to him than anything. He also closed my file immediately after the case, even though part of the decision on my case was still up in the air based on a settlement case still pending against my ex.
Triston Eagon is an incredible lawyer. She gets stuff done. She is currently representing my husband through his custody case and she has yet to disappoint, and I dont believe that will even happen. So grateful for finding this law firm and her!
I hired one Attorney and got sourced out to another one. I have raised concerns with her, I have yet to go over finances with her, even though she has told my husbands attorney that we have. I have been told by her that the house is heavily financed numberous times and I finally said to her why she thought that, because the bank said it?s not. Her response was I must?ve mixed your case up with someone else. I bluntly asked her if she can be an advocate for me, because I don?t feel supported and have concerns regarding this case. I feel like my case is an inconvenience to her and she doesn?t want to put the work into it. Just some comments made has made me feel like she may not be a good representative for me
Very unprofessional, did not take the time to learn anything about my case prior to are phone call, The 2nd phone call was even worse, it was almost like starting over but with her contradicting everything she told me on the first phone call, not to mention she was in her car for more than half are 2nd phone leaving her unable to answer questions and refer to the actual paper I needed help with, I repeatedly ask her to explain herself which lead her to get frustrated with me, when I called her out on it, and also called her out on not talking the time to learn my case and then also refresh her self with my case before the 2nd call, she abruptly got short with me and said my time was up. I will be contacting your office for a full refund, the lack of professionalism is unacceptable.
Toby was easy to work with and was honest along the way. He made me feel comfortable in the process.
Toby was extremely professional and has excellent client rapport. I would highly recommend him to anyone looking for family legal services.
Was sorely lacking in communication.
“Consult” was a complete waste of $150. I'm an idiot for paying it in the first place. Attorney was late calling, didn't seem to have an organized direction for the call and provided zero information about divorce that any layman wouldn't already know. This was nothing more an aggressive sales call for the $13,000 representation fee. I'm neither rich nor stupid so thanks for nothing.
Very professional and helpful. Really listened to what I needed from their services.
Ellen Rhodeman did a fantastic job with my Divorce case. She answered all my questions and Emails and phone messages in a very quick and timely fashion. I would highly recommend her and Sterling Law Offices
I came to point in my life were I had to make a very difficult decision. After being married for 21 years with very difficult and rough times. I talked to a friend of mine that helped me with the toughest days. She referred me to Sterling Law Office. I set up a counciltation appointment and that’s where I met Jeff Morrell. He was very clear on the information on how to make the decision to Move Forward with my life. If I had any questions, he was right there to answer them. After we got all the information needed, Jeff Morrell worked very hard to help me move forward with my life. I would highly recommend Jeff Morrell to anyone that has to make that hard decision in their life
Robert has been helping me through my divorce and has made this process easier for me.
Poor follow up from 1st mediator
Very poor follow-up, communication, fighting for client
Your firm presented itself as a firm who does not take advantage of a client by billing them hourly but instead does it by setting engagements and expectations. Nothing could be farther from the truth. Not only was that not the case, in addition if i did not call on your firm for follow up there was no communication on your end. But when it came to trying to get me to agree to pay a larger fee for the work that had already been agreed upon your firm was calling me up to 3 times a day. Bad service will not recommend and will contacting the ARDC about your practices
Poor ability to empathize with the agony of divorce.