Receptionist / Office Assistant (Menomonee Falls, WI)

(Openings – 2)

Who you are: The successful Intake Specialist is someone that is detailed oriented, customer service driven and compassionate. This person enjoys working in a fast paced environment, is self motivated and embraces change.  They have strong computer skills and enjoy learning and navigating new systems. They can also type at least 35 wpm.

Why this role matters:  This role has a direct impact on clients we serve.  It is the responsibility of the Intake Specialist to turn a caller into a scheduled consultation. This is executed by following our call path, which qualifies the potential client and describes why working with our firm is a different, better option. The Intake Specialist is the first personal interaction a potential client has with the firm, making this interaction a critical touch point in a client’s journey.


  • Answers calls from current and prospective clients
  • Enters data into CRM
  • Schedules consultations and other miscellaneous meetings
  • File management (electronic and hard copies)
  • Sorts, scans and distributes mail
  • Processes payments
  • Creates consultation folders
  • Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues.
  • Special projects as assigned


  • High level of professionalism and confidentiality
  • Excellent verbal and written communication skills
  • Proficient computer skills; Microsoft Office
  • Ability to work independently
  • Strong organizational skills
  • 1-year prior experience working in a law firm preferred
 Pay: $40,000 – $60,000 annually
 Employment Type:  Full-Time w/Benefits
 Job Type:  Client Service/Office Admin
 Education Required:  Some College
 Experience Required:  1-3 years professional

Apply Online!

Back to Careers Page >>>

What will Sterling Law expect of me if I join the team?

We have five major expectations to be on our team:

…you must be an excellent communicator, both oral and written. Along with this, you must return phone calls and emails within a very fast reasonable amount of time.
…you must be a relentless advocate for our clients. This does not mean you do everything they insist. Rather, it means bringing wise judgment to every interaction so that you tirelessly advocate for our clients within our team’s values.
…you must embrace and live out our values. This is something you can’t fake. You either share these values or you don’t. Life has a way of harmonizing.

Core Values

  1. Finish with Integrity
    We strive to finish every matter, interaction, engagement, deal, etc. to conclusion with integrity. This means that we should always be able to tell the whole story and not leave out a detail because we are ashamed.
  2. Compete with a Warrior Spirit
    We are competitive, and we want to win in everything we do. We can’t always control the outcomes, but we can control our preparation and the intensity of how we compete. We do our best and take pride in the effort.
  3. Embrace and Drive Change
    We accept that one of the certainties in life is change. We anticipate change and enact it before we are forced to accept it.
  4. Lead by Serving
    The most effective leaders are servants first. We expect everyone on our team to model a spirit of humility and gratitude toward others. It’s only after we serve that we can expect to lead.
…you must attend our quarterly meetings. They are announced weeks in advance. These are after business hours during the week. We cater in a nice dinner, eat together, recognize special effort, celebrate our accomplishments, review our failures, and describe our plan for the next quarter. These typically go from 5:00 to 8:30ish. They are a fun part of our culture.
…you must adapt to our training and technology. If you are not coachable (meaning if you already know it all), you would not enjoy working on our team. If you are not emotionally flexible enough to learn new technology, you would not enjoy working on our team.

Back to Careers Page >>>

Join the Team

Sterling Law Offices, S.C.
N56 W13405 Silver Spring Drive
Menomonee Falls, WI 53051
(888) 240-8146