Within any company or organization, information management is critical to its success. Accounting for any data which has been distributed or broadcast outside of the realms of policy control is sometimes very problematic. Legal departments within these corporations are increasingly outsourcing to law firms in order to conduct usual and complex procedures. This is why law firms are becoming more liable for how this information is organized and managed.
This is why more focus should be granted when it comes to information management, especially once it has been given to a law firm. Accountability becomes an issue once information has been mishandled, or misappropriated according to the terms of the contracting company’s guidelines or policies.
From the perspective of the contracting company, they need to know where their sensitive data is, how it is being used, and who has access to it. This need does not end once it has been outsourced to a law firm. In fact, this need becomes a requirement and is essential in regards to the future and expansion of third-party agents. Communication becomes an increasingly detrimental piece of this puzzle, and transparency in regards to the management and handling of information becomes imperative.
As an example, email encryption at one point was difficult to implement in law firms due to the overwhelming communications attorneys and staff had to handle throughout their day. However, due to the outsourcing of sensitive data, encryption is often unavoidable. Now, there are new technologies at hand that can easily be implemented during these processes which do not interrupt workflow.
As the need for law firms to become more diligent in the way they handle client data, cybersecurity and access restrictions also become more important in order to protect the integrity of the information, and to uphold the policies and protocols set forth by the contracting company.
Jeff Hughes, J.D.